Support Board
Date/Time: Mon, 23 Dec 2024 16:53:20 +0000
1303 not responding
View Count: 955
| [2015-10-02 21:23:13] |
| User411334 - Posts: 38 |
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Please investigate. Fails to load ES for some reason. "Checking for volume based rollover dates ESZ5 [CBV]" is the last message.
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Attachment Deleted.  1303problem.PNG / V - Attached On 2015-10-02 21:20:48 UTC - Size: 98.56 KB - 283 views |
| [2015-10-02 21:49:56] |
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We are checking on this.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2015-10-02 21:52:46] |
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We do not see any obvious problem. Could you please attach the Chartbook you are using where this freezing problem occurs. Follow these instructions here: https://www.sierrachart.com/index.php?page=PostingInformation.php#AttachFile It can be privately attached. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2015-10-03 09:40:51] |
| User411334 - Posts: 38 |
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Here it is. By the way i was using sierra chart demo with infinity futures in the beginning. Maybe i should delete it and make a clean install but how can i preserve all the settings and chartbooks and everything?
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Private File |
| [2015-10-03 10:53:38] |
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We found the problem. We will be releasing version 1304 in about 30 minutes. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2015-10-03 10:54:12
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