Support Board
Date/Time: Mon, 23 Dec 2024 16:08:19 +0000
unable to connect to lmax
View Count: 1201
| [2015-10-02 19:20:23] |
| sierra28 - Posts: 120 |
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with package 3: LMAX Trading | Connecting. | 2015-10-02 21:16:05 LMAX Trading | Connecting to Live Trade server: fix.lmaxtrader.com:443 | 2015-10-02 21:16:05 LMAX FIX Trading socket (0) | Resolved address fix.lmaxtrader.com to IP 91.215.165.46 | 2015-10-02 21:16:05 LMAX FIX Trading socket (30) | Connected. | 2015-10-02 21:16:05 LMAX FIX Trading socket (30) | Starting TLS 1.0 connection. | 2015-10-02 21:16:05 LMAX FIX Trading socket (30) | SSL connection established. | 2015-10-02 21:16:05 LMAX FIX Trading: Sending the Logon message. | 2015-10-02 21:16:05 LMAX FIX Trading: Received a Logout message. Text = User not authorized | 2015-10-02 21:16:05 LMAX FIX Trading: Sending a Logout message. Text = Received Logout message. | 2015-10-02 21:16:05 LMAX FIX Trading socket (30) | SSL shutdown indicates not able to send 'close notify'. | 2015-10-02 21:16:05 LMAX FIX Trading socket (30) | SSL has been shut down. | 2015-10-02 21:16:05 LMAX FIX Trading socket (30) | SSL object has been freed. SSL state is now disconnected. | 2015-10-02 21:16:05 LMAX FIX Trading socket (30) | Shutdown and closed. | 2015-10-02 21:16:05 LMAX FIX Trading: Logged out and disconnected. | 2015-10-02 21:16:05 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-10-02 21:16:05 To prevent further connection attempts, select 'File >> Disconnect'. | 2015-10-02 21:16:05 LMAX FIX Trading: DisconnectFIX called. | 2015-10-02 21:16:05 LMAX Trading | Disconnected from trade and market data servers. | 2015-10-02 21:16:05 Will reconnect to the server in 5.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-10-02 21:16:05 File >> Disconnect selected. | 2015-10-02 21:16:08 LMAX FIX Trading: DisconnectFIX called. | 2015-10-02 21:16:08 LMAX Trading | Disconnected from trade and market data servers. | 2015-10-02 21:16:08 |
| [2015-10-02 20:14:22] |
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This is the relevant error message: LMAX FIX Trading: Received a Logout message. Text = User not authorized | 2015-10-02 21:16:05 Have you contacted LMAX about this. Also check your Username and Password in Global Settings >> Data/Trade Service Settings. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2015-10-02 20:15:08
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