Support Board
Date/Time: Mon, 23 Dec 2024 16:05:56 +0000
Historical Charts not loading
View Count: 857
[2015-10-02 18:29:17] |
User814304 - Posts: 1 |
Recently had to replace hard drive, after re-install of Sierra Charts I'm have major issue with loading historical data. Please help. Thank you in advance! J Ayers http://www.sierrachart.com/image.php?l=1443810431462.png http://www.sierrachart.com/image.php?l=1443810248383.png |
[2015-10-03 00:48:25] |
Sierra Chart Engineering - Posts: 104368 |
Restart Sierra Chart. Open one chart. After this, wait until you see a message on the chart indicating that historical data download is complete or has failed. Select Edit >>Delete All Data and Download. Post a copy of the Message Log by following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: