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Date/Time: Mon, 23 Dec 2024 16:05:56 +0000



Historical Charts not loading

View Count: 857

[2015-10-02 18:29:17]
User814304 - Posts: 1
Recently had to replace hard drive, after re-install of Sierra Charts I'm have major issue with loading historical data. Please help. Thank you in advance!
J Ayers



http://www.sierrachart.com/image.php?l=1443810431462.png

http://www.sierrachart.com/image.php?l=1443810248383.png
[2015-10-03 00:48:25]
Sierra Chart Engineering - Posts: 104368
Restart Sierra Chart.

Open one chart.

After this, wait until you see a message on the chart indicating that historical data download is complete or has failed.

Select Edit >>Delete All Data and Download.

Post a copy of the Message Log by following these instructions:

https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

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