Support Board
Date/Time: Mon, 23 Dec 2024 15:52:29 +0000
Payment
View Count: 785
| [2015-10-01 17:54:29] |
| User713273 - Posts: 409 |
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I send a payment through DalPay and the transaction was not credited to my account yet it was a pending transaction in my bank account. Plz advise
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| [2015-10-01 18:28:10] |
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We do see 2 payment attempts. One of them has been voided and another one has been declined. Contact your bank and let them know these transactions are authorized. It is the bank who is declining the transaction. It is not uncommon for them to block foreign transactions until you let them know they are authorized. You will then have to try again. The transaction will show either from New Zealand or Iceland. Or you can use the PayPal option. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2015-10-01 18:29:51
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