Support Board
Date/Time: Mon, 23 Dec 2024 16:33:13 +0000
FXCM FIX feed not working
View Count: 870
[2015-10-01 14:46:53] |
4646ed - Posts: 230 |
I cant get connected via my FXCM FIX feed. Have sent the message log for analysis.
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[2015-10-01 15:57:27] |
Sierra Chart - Max - Posts: 5756 |
From your log: FXCM FIX Trading session: Received a Logout message. Text = user not recognised or password incorrect.2 | 2015-10-01 21:44:17 Considering the following news: Foreign-Exchange Broker FXCM Says Hacker Accessed Customer Accounts http://www.wsj.com/articles/foreign-exchange-broker-fxcm-says-hacker-accessed-customer-accounts-1443701007 It would be safe to consider that FXCM has reset users passwords. Make sure that your FXCM account password works, and if not then contact FXCM to request your password. Refer to the steps here to update the FXCM password: http://www.sierrachart.com/index.php?page=doc/FXCMTrading.php#Setup Sierra Chart Support |
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