Support Board
Date/Time: Mon, 23 Dec 2024 16:33:04 +0000
ADR-YM not updating
View Count: 772
[2015-09-30 14:48:37] |
Marmany - Posts: 307 |
The symbol for YM advance / decline is not updating. Other similar symbols e.g. ADR-NQ are working OK. SC v1297 data feed TransAct. Please investigate |
[2015-09-30 16:58:43] |
Sierra Chart Engineering - Posts: 104368 |
We are checking on this. We do observe the problem. It is going to take a little time to figure out the issue. We may not be able to determine this until after the close because we do not want to disrupt the other market statistics. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
[2015-10-01 18:15:46] |
Sierra Chart Engineering - Posts: 104368 |
We have looked into this. What you see was normal. All of the Dow Jones index components (30) were up, so the ratio is set to zero to avoid divide by zero. The data was fine. Also the YM-TICK was operational all day, it was just the ratio. The declining shares also looks odd because it has zero values, but this is normal. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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