Support Board
Date/Time: Mon, 23 Dec 2024 14:33:56 +0000
HTTP Error: The connection was closed before a response was received
View Count: 831
| [2015-09-29 12:42:54] |
| User180442 - Posts: 2 |
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I tried to login to my sierra charts from my laptop and I can get my platform from Transact up, but I get this error for my charts: HTTP Error: The connection was closed before a response was received. I did find some info that if it is a HTTP error, most likely its my firewall. I disabled it and nothing changed with the error message.
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| [2015-09-29 17:21:14] |
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This does indicate a firewall is causing the problem most likely. Sometimes disabling firewall is not sufficient enough because it is still causing a problem. Refer to the information about firewalls here: https://www.sierrachart.com/index.php?page=doc/doc_HTTPCommunicationErrors.php You will need to try restarting your computer into safe mode as described. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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