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Date/Time: Mon, 23 Dec 2024 12:36:35 +0000



Missing Orders

View Count: 1417

[2015-09-24 14:01:08]
User37779 - Posts: 12
Hello, my order was filled only platform Sierra at Interactive Brokers was not specified. Thank you Best regards,Jan Opatrný

Software version: 1297 | 2015-09-24 15:46:40
Uses New Spreadsheets | 2015-09-24 15:46:40
Usage end date: 2016-01-18 | 2015-09-24 15:46:40
Enabled for: Advanced Features. | 2015-09-24 15:46:40
Enabled for: Sierra Chart Historical Data Service. | 2015-09-24 15:46:40
Allow Support for Sierra Chart Data Feeds is enabled. | 2015-09-24 15:46:40
Current selected Data/Trading service: Interactive Brokers | 2015-09-24 15:46:40
Chart Update Interval: 500 | 2015-09-24 15:46:40
Time Zone: +02:00:00 (CET+01CEST+01,M3.5.0/02:00,M10.5.0/03:00) | 2015-09-24 15:46:40
2015-09-24 15:46:40 Local computer time | 2015-09-24 15:46:40
2015-09-24 13:46:40 Local computer time in UTC | 2015-09-24 15:46:40
2015-09-24 15:46:40 Local computer time in SC Time Zone | 2015-09-24 15:46:40
2015-09-24 13:46:40 Server time in UTC | 2015-09-24 15:46:40
Local computer UTC time and Server UTC time difference: 3 seconds. | 2015-09-24 15:46:40
Program path: C:\SierraChart\ | 2015-09-24 15:46:40
Data Files path: C:\SierraChart\Data\ | 2015-09-24 15:46:40
OS Version Number: 6.2 | 2015-09-24 15:46:40
Locale Information: C | 2015-09-24 15:46:40

Checking for new symbol settings for ib | 2015-09-24 15:46:40
Symbol settings are up-to-date for ib | 2015-09-24 15:46:41

Interactive Brokers: Connecting to 127.0.0.1:7496 | 2015-09-24 15:46:45
Socket (4) | Connected. | 2015-09-24 15:46:45
Socket connected to TWS. Sending client version: 62. Waiting for acceptance. | 2015-09-24 15:46:45
Interactive Brokers | TWS server version: 76 | 2015-09-24 15:46:45
Interactive Brokers | Connected. Waiting for account information. | 2015-09-24 15:46:45
IB Account information received. | 2015-09-24 15:46:46
Interactive Brokers | Received 1 Trade Accounts from TWS. | 2015-09-24 15:46:46
Interactive Brokers | Connected to Live account. | 2015-09-24 15:46:46
Interactive Brokers | Year-Month last connected to Live account: 2015-09 | 2015-09-24 15:46:46
Interactive Brokers | Requesting Trade Positions (IB account data updates) for account: U116* | 2015-09-24 15:46:46
Interactive Brokers | Connected to data and trading server. | 2015-09-24 15:46:46
Next valid order ID: 1 | 2015-09-24 15:46:46
Message from IB: Market data farm connection is OK:usfuture. IB Error Code: 2104. Request ID: -1. | 2015-09-24 15:46:46
Message from IB: Market data farm connection is OK:usfuture.us. IB Error Code: 2104. Request ID: -1. | 2015-09-24 15:46:46
Message from IB: Market data farm connection is OK:cashfarm. IB Error Code: 2104. Request ID: -1. | 2015-09-24 15:46:46
Message from IB: Market data farm connection is OK:usfarm.us. IB Error Code: 2104. Request ID: -1. | 2015-09-24 15:46:46
Message from IB: Market data farm connection is OK:usfarm. IB Error Code: 2104. Request ID: -1. | 2015-09-24 15:46:46
Message from IB: HMDS data farm connection is OK:ilhmds. IB Error Code: 2106. Request ID: -1. | 2015-09-24 15:46:46
Message from IB: HMDS data farm connection is OK:ushmds. IB Error Code: 2106. Request ID: -1. | 2015-09-24 15:46:46
Message from IB: Error validating request:-'qe' : cause - The API interface is currently in Read-Only mode.. IB Error Code: 321. Request ID: -1. | 2015-09-24 15:46:46
IB Account information received. | 2015-09-24 15:46:46
Interactive Brokers | Received 1 Trade Accounts from TWS. | 2015-09-24 15:46:46
Interactive Brokers | Connected to Live account. | 2015-09-24 15:46:46
Interactive Brokers | Year-Month last connected to Live account: 2015-09 | 2015-09-24 15:46:46
Interactive Brokers | Received Trade Positions download end message for account U116* | 2015-09-24 15:46:46
Interactive Brokers | Requesting historical order fills for account U11*. | 2015-09-24 15:46:51
Message from IB: Error validating request:-'af' : cause - The API interface is currently in Read-Only mode.. IB Error Code: 321. Request ID: 2147483647. | 2015-09-24 15:46:51
Interactive Brokers | Starting real-time market data updates for: ES-201512-GLOBEX. ID: 1 | 2015-09-24 15:47:09
Interactive Brokers | Subscribing to Symbol: ES, SecType: FUT, Expiry: 201512, Exchange: GLOBEX, Currency: , Multiplier: | 2015-09-24 15:47:09
Intraday data recording state for symbol ES-201512-GLOBEX is set to download 'Pending'. | 2015-09-24 15:47:09
HD Request # 2 | Downloading Intraday chart data for ES-201512-GLOBEX to the file ES-201512-GLOBEX.scid. Service: cme | 2015-09-24 15:47:09
HD Request # 2 | Download start Date-Time: 2015-09-23 22:15:00.000 | 2015-09-24 15:47:09
HD Request # 2 | Using server: scdf2.sierracharts.com port 10149 | 2015-09-24 15:47:09
Socket (0) | Resolved address ds7.sierracharts.com to IP 8.18.161.133 | 2015-09-24 15:47:09
Socket (5) | Connected. | 2015-09-24 15:47:09
HD Request # 2 | Sending historical data logon request message. | 2015-09-24 15:47:09
HD Request # 2 | Requesting Intraday data. Start Date-Time: 2015-09-23 22:15:00. Record interval: 1. Symbol: ESZ15 | 2015-09-24 15:47:09
HD Request # 2 | Decompressing data. | 2015-09-24 15:47:09
HD Request # 2 | Receiving Intraday data for ES-201512-GLOBEX starting at 2015-09-23 22:30:00 | 2015-09-24 15:47:09
HD Request # 2 | Timestamp of first Intraday data file record written: 2015-09-23 22:30:00 | 2015-09-24 15:47:09
Socket (5) | Shutdown and closed. | 2015-09-24 15:47:10
The network socket for historical data has been closed. | 2015-09-24 15:47:10
HD Request # 2 | Received 21638 records from 2015-09-23 22:30:00 to 2015-09-24 15:37:11 (17.1 hours) and wrote 21638 records for ES-201512-GLOBEX | 2015-09-24 15:47:10
HD Request # 2 | Intraday download COMPLETE for ES-201512-GLOBEX. Completion time: 1s. Unique request ID: 1 | 2015-09-24 15:47:10
Removed historical data download ID 1 | 2015-09-24 15:47:10
Real-time Intraday chart data file updates started for ES-201512-GLOBEX | 2015-09-24 15:47:10
Intraday data recording state for symbol ES-201512-GLOBEX is set to download 'Pending'. | 2015-09-24 15:47:10

HD Request # 3 | Downloading Intraday chart data for ES-201512-GLOBEX to the file ES-201512-GLOBEX.scid. Service: ib | 2015-09-24 15:47:10
HD Request # 3 | Download start Date-Time: 2015-09-24 15:37:11.000 | 2015-09-24 15:47:10
HD Request # 3 | Requesting a total of 0 days and 5399 seconds. | 2015-09-24 15:47:10
HD Request # 3 | IB Backfill - Seconds requested: 5399. Seconds Remaining: 0. | 2015-09-24 15:47:10
HD Request # 3 | Requesting 5399 Seconds of data at 30 secs with ending Date-Time at 2015-09-24 16:57:10 for ES-201512-GLOBEX | 2015-09-24 15:47:10
HD Request # 3 | Processing historical data message from TWS | 2015-09-24 15:47:10
HD Request # 3 | Receiving Intraday data for ES-201512-GLOBEX starting at 2015-09-24 15:27:30 | 2015-09-24 15:47:10
HD Request # 3 | Timestamp of first Intraday data file record written: 2015-09-24 15:37:30 | 2015-09-24 15:47:11
HD Request # 3 | Received 41 records and wrote 20 records from 2015-09-24 15:27:00 to 2015-09-24 15:47:00. | 2015-09-24 15:47:11
HD Request # 3 | Received 41 records from 2015-09-24 15:27:30 to 2015-09-24 15:47:00 (19.5 minutes) and wrote 20 records for ES-201512-GLOBEX | 2015-09-24 15:47:12
HD Request # 3 | Intraday download COMPLETE for ES-201512-GLOBEX. Completion time: 2s. Unique request ID: 2 | 2015-09-24 15:47:12
Removed historical data download ID 2 | 2015-09-24 15:47:12
Real-time Intraday chart data file updates started for ES-201512-GLOBEX | 2015-09-24 15:47:12

Message from IB: Market data farm connection is inactive but should be available upon demand.usfuture.us. IB Error Code: 2108. Request ID: -1. | 2015-09-24 15:47:48
Message from IB: Market data farm connection is inactive but should be available upon demand.cashfarm. IB Error Code: 2108. Request ID: -1. | 2015-09-24 15:47:48
Message from IB: Market data farm connection is inactive but should be available upon demand.cashfarm. IB Error Code: 2108. Request ID: -1. | 2015-09-24 15:47:48
Message from IB: Market data farm connection is inactive but should be available upon demand.usfuture.us. IB Error Code: 2108. Request ID: -1. | 2015-09-24 15:47:48
Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\ES-201512-GLOBEX.dly | 2015-09-24 15:49:08
Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\ES-201512-GLOBEX.dly | 2015-09-24 15:49:09
HD Request # 4 | Downloading Historical Daily chart data for ES-201512-GLOBEX. Starting date: 1965-09-24. Service: ib | 2015-09-24 15:49:09
Historical data download counter reset. | 2015-09-24 15:49:09
HD Request # 4 | Requesting historical Daily data for ESZ15 starting at 1965-09-23 | 2015-09-24 15:49:09
HD Request # 4 | Receiving historical Daily data for ES-201512-GLOBEX starting at 2014-09-10 | 2015-09-24 15:49:09
Writing historical Daily data for ES-201512-GLOBEX to the file ES-201512-GLOBEX.dly | 2015-09-24 15:49:09
HD Request # 4 | Received 264 records from 2014-09-10 00:00:00 to 2015-09-24 00:00:00 (380.0 days) and wrote 264 records for ES-201512-GLOBEX | 2015-09-24 15:49:10
HD Request # 4 | Daily download COMPLETE for ES-201512-GLOBEX. Completion time: 0s. Unique request ID: 3 | 2015-09-24 15:49:10
Removed historical data download ID 3 | 2015-09-24 15:49:10
[2015-09-24 18:30:31]
Sierra Chart Engineering - Posts: 104368
We do not understand your question. Please be more clear about it.

However, we see this in the Message Log:

Message from IB: Error validating request:-'qe' : cause - The API interface is currently in Read-Only mode.. IB Error Code: 321. Request ID: -1. | 2015-09-24 15:46:46

Contact Interactive Brokers for help with changing the API interface from read-only mode.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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