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Date/Time: Mon, 23 Dec 2024 10:36:32 +0000



Good Day

View Count: 753

[2015-09-17 20:09:06]
User700956 - Posts: 18
Hello I am a new user. I just downloaded Sierra Chart Real Time and Historical Forex and CFD Data Service. My opening page that you build charts from shows green, indicating that I have data. Price is not moving on the chart, and I have a quote board open. The quote board shows all zero's. My trading account is with IB. What am I doing wrong? Where do I switch for Sim trading to live trading. Thank you RC Johnsen
[2015-09-17 22:11:27]
Sierra Chart Engineering - Posts: 104368
If you want to use Interactive Brokers follow the instructions here:
https://www.sierrachart.com/index.php?page=doc/IB.php#SetupInstructions

Make sure you use the symbols which correspond to the selected Service in Sierra Chart. You can find them in File >> Find Symbol.

Here is documentation about changing to non-simulated trading:
https://www.sierrachart.com/index.php?page=doc/doc_Trading.html#DifferenceBetweenSimAndNonSim
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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