Support Board
Date/Time: Mon, 23 Dec 2024 10:31:46 +0000
equity GPRO
View Count: 891
[2015-09-17 14:10:37] |
User57210 - Posts: 121 |
intraday data for today is messed up. i tried a delete and download with no luck.
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[2015-09-17 15:27:50] |
User57210 - Posts: 121 |
RAD same thing. When I load a new symbol for the day, it doesn't have intraday data prior to when i asked it to load. it's like it just started trading as soon as I try and load it. this is the same as GPRO was.
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[2015-09-17 17:00:33] |
Sierra Chart Engineering - Posts: 104368 |
We are checking on these.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
[2015-09-17 17:21:10] |
Sierra Chart Engineering - Posts: 104368 |
The historical data for these stock symbols and other symbols is now available, but for the next 30 minutes there may be some missing data for approximately the last 20 minutes. We are working on the problem. This issue arose from some performance improvements we have made. To download the missing data follow the instructions here: https://www.sierrachart.com/index.php?page=doc/doc_HistoricalIntradayData.html#RetryDownloadDataInChart Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
[2015-09-17 17:48:05] |
Sierra Chart Engineering - Posts: 104368 |
This problem is now solved.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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