Support Board
Date/Time: Mon, 23 Dec 2024 08:29:24 +0000
Long boot/startup time for Sierra Charts
View Count: 867
| [2015-09-15 17:26:43] |
| User71822 - Posts: 24 |
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I have been experiencing an issue with very long startup times when I open Sierra Chart. The time between opening the program and when the program is up and running is often between 10 and 15 minutes. During that time I see several notices (in the title bar at the top of the program) that "Sierra Chart is not responding". thanks peter |
| [2015-09-15 18:33:20] |
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This is a very long time. Are Chartbooks opening during this time? What is the size of the TradeActivityLog.DAT file in the Sierra Chart folder? Refer to help topic 30: Http://www.sierrachart.com/index.php?page=doc/helpdetails30.html Are you using any Volume by Price studies on the charts? Update Sierra Chart to the latest release following the instructions here: https://www.sierrachart.com/index.php?page=doc/download.php#FastUpdate Make sure you run the version with New Spreadsheets unless you know that you require Old Spreadsheets. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2015-09-15 18:34:54
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| [2015-09-16 15:50:59] |
| User71822 - Posts: 24 |
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Yes, the chart books start to open, and some actually fill with data. But there are long periods when the program seems to freeze up. Occasionally I get an "out of memory" warning. The "TradeActivityLog" in the Sierra Chart folder is showing 37KB. I don't have any volume by price studies on the charts. |
| [2015-09-16 16:37:00] |
| User71822 - Posts: 24 |
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I think I have found the cause of the problem- too many countdown timers running. Thanks for your help. Pete |
| [2015-09-16 18:33:24] |
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This is an indication of the main problem: Occasionally I get an "out of memory" warning.
You are loading too much data in the charts. Refer to the documentation here about this: https://www.sierrachart.com/index.php?page=doc/doc_WorkingWithCharts.html#OutOfMemoryCondition Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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