Support Board
Date/Time: Mon, 23 Dec 2024 08:04:19 +0000
downloading historical data
View Count: 815
[2015-09-11 21:56:41] |
User73921 - Posts: 1 |
Just reactived my subscription and downloaded my charts but I don't have any previous history in 1M to 1H data. It's all just current within the time I loaded it all up this morning. I do get daily and weekly previous data. Any suggestions? |
[2015-09-11 22:28:13] |
Sierra Chart Engineering - Posts: 104368 |
Go to one of the charts and select Edit >>Delete All Data and Download. After this provide a copy of the Message Log by following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: