Support Board
Date/Time: Mon, 23 Dec 2024 07:13:33 +0000
10 tick chart not showing 10 ticks
View Count: 1310
| [2015-09-09 15:50:25] |
| tellerbe - Posts: 109 |
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I am running a 10 tick candle chart. Sometimes my chart shows a candle with only 2 ticks. When checked with the Values Chart,it shows 10 ticks between the high and low. How do I get the chart to each candle as 10 ticks |
| [2015-09-09 20:07:58] |
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Provide an image of the chart, by following these instructions: http://www.sierrachart.com/index.php?l=PostingInformation.php#Image Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2015-09-10 01:40:28] |
| tellerbe - Posts: 109 |
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http://www.sierrachart.com/image.php?l=1441848932373.png I don't think this is what you wanted |
| [2015-09-10 04:45:03] |
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This is what we need. Go to the chart and select Edit >>Delete All Data and Download. After this let us know if you still see the problem. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2015-09-10 19:27:19] |
| tellerbe - Posts: 109 |
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es,aa the problem is still there. I have performed the contract rollover and it is still there.
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| [2015-09-10 19:53:50] |
| tellerbe - Posts: 109 |
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http://www.sierrachart.com/image.php?l=1441914749226.png This is a copy of the rolled over chart. |
| [2015-09-11 07:27:20] |
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In Chart >> Chart Settings >> Bar Period Type there are several Range Per Bar* settings. Specifically which one are you using? We need the exact name.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2015-09-11 17:42:23] |
| tellerbe - Posts: 109 |
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Range per bar Standard (in ticks)
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| [2015-09-11 23:48:04] |
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We cannot duplicate this problem and cannot think why this is occurring. So we need to look into this with remote assistance. Afternoons are best for us. Would you be available Monday or Tuesday afternoon? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2015-09-11 23:48:14
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| [2015-09-14 15:52:35] |
| tellerbe - Posts: 109 |
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I just discovered the problem. I was running "body only " candles. Thanks anyway. T/ Ellerbee |
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