Support Board
Date/Time: Mon, 23 Dec 2024 06:08:02 +0000
Message log
View Count: 1082
| [2015-09-08 08:49:32] |
| User742670 - Posts: 43 |
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Hi guys, Since 2 days ago I have log window opening every 20 minutes saying that my usage time have expired and I have to buy more credit... Ho can I disable it as I have prepaid the Sierra through my broker. Thanks David |
| [2015-09-08 09:10:04] |
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Restart Sierra Chart. If you still see the problem, follow the Forced Login procedure here: Sierra Chart - Software Login Instructions: Forced Login Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2015-09-08 09:38:26] |
| User742670 - Posts: 43 |
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To purchase more usage time, select 'Help >> Add Usage Credit' and restart Sierra Chart | 2015-09-08 10:15:00 Notice: Sierra Chart usage time has ended ! | 2015-09-08 10:45:26 * To purchase more usage time, select 'Help >> Add Usage Credit' and restart Sierra Chart | 2015-09-08 10:45:26 Notice: Sierra Chart usage time has ended ! | 2015-09-08 11:15:59 * To purchase more usage time, select 'Help >> Add Usage Credit' and restart Sierra Chart | 2015-09-08 11:15:59 |
| [2015-09-08 09:57:04] |
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We see you have now restarted Sierra Chart. So there really should not be any problem at this time.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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