Login Page - Create Account

Support Board


Date/Time: Mon, 23 Dec 2024 04:02:23 +0000



Problems wih price scales and charts

View Count: 1002

[2015-09-02 16:37:04]
Dom7364 - Posts: 257
I have started a Demo with OEC. When I update my chartbook which works fine, I have some working charts and sme completely messed up (see attached).

On the second one, the TOP has disappeared and the price scale has gone crazy..

Any idea?
Attachment Deleted.
image6EU5 [CBV] 100000 Volume #13 2015-09-02 17_31_04.611.png / V - Attached On 2015-09-02 16:34:19 UTC - Size: 59.13 KB - 304 views
image6EU5 [CBV] #9 2015-09-02 17_34_53.402.png / V - Attached On 2015-09-02 16:36:56 UTC - Size: 33.6 KB - 309 views
[2015-09-03 03:48:27]
Sierra Chart Engineering - Posts: 104368
Update the Symbol Settings as explained here:
https://www.sierrachart.com/index.php?page=doc/doc_GlobalSymbolSettings.php#UpdateSettingsSteps

Apply them to the charts you have posted images of by following the instructions here:
https://www.sierrachart.com/index.php?page=doc/doc_GlobalSymbolSettings.php#UpdateChartSettingsSteps

What is TOP? If you are referring to the Trade Orders and Positions window, select Window >> Reset Windows.

We do not know what SME is and we do not know the full definition of "completely messed up".
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2015-09-03 03:49:50

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account