Support Board
Date/Time: Mon, 23 Dec 2024 01:46:05 +0000
Fill matching issue
View Count: 874
| [2015-08-31 16:03:52] |
| User87197 - Posts: 65 |
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Hey SC! For symbols that I have added into the Global Symbol Settings list manually, I often notice that trades result in unmatched fills in the Trade Activity Log - and I have to go in manually to the closing execution and manually edit the "trade activity entry" from "Open" to "Close" so that the trade will be recognized properly. Is there any way to avoid this or is there something I haven't set up properly? Many thanks in advance, J |
| [2015-08-31 18:09:55] |
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If the Open/Close is not correct for an order fill, this will not be affected by the Global Symbol Settings. For information about Unmatched Fills refer to: https://www.sierrachart.com/index.php?page=doc/doc_TradeActivityLog.php#TradesTabUnmatchedFill We see you are using Interactive Brokers. An unmatched fill is going to be common if the actual Positions for a symbol are incorrect or are not present on the Trade >> Trade Orders and Positions >> Positions tab. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2015-08-31 18:47:23] |
| User87197 - Posts: 65 |
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Ok I understand now, thanks for the quick reply.
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