Support Board
Date/Time: Mon, 23 Dec 2024 10:09:50 +0000
ChartDOM bid/ask percentages
View Count: 2014
| [2015-08-31 09:58:24] |
| binaryduke - Posts: 369 |
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Hi SC I am using the ChartDOM, have ChartDOM percentages enabled and set to a colour that's contrasting with the background but I cannot see them. Any suggestions? Regards Lee. |
| [2015-08-31 19:21:08] |
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Do you see the market depth quantities currently displayed in the Chart DOM? Provide an image of the chart, by following these instructions: http://www.sierrachart.com/index.php?l=PostingInformation.php#Image Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2015-08-31 19:41:22] |
| binaryduke - Posts: 369 |
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Absolutely. Here's an image of the chart window with the Chart DOM. http://www.sierrachart.com/image.php?l=1441050022967.png Regards Lee. |
| [2015-08-31 19:54:58] |
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We will be looking into this more closely later today. In a test, we do see the percentages but it is possible that they are getting hidden underneath the quantities. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2015-09-01 15:37:08] |
| binaryduke - Posts: 369 |
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Thanks. Look forward to getting this visible! Regards, Lee.
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| [2015-09-11 19:49:51] |
| binaryduke - Posts: 369 |
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Hi SierraChart. Any news on this? I just added a TradeDOM to a TPO chart and I saw the percentages so I'm a little confused! Thanks, Lee.
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| [2015-09-13 22:37:17] |
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There really should be no problem now with the display of bid and ask quantity percentages. We did make some changes to this. Make sure you are on the latest release of Sierra Chart. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2015-09-13 22:38:13
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| [2015-09-14 06:01:05] |
| binaryduke - Posts: 369 |
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Hi I've just updated to the latest release and I still don't see the percentages! What is odd is that with a Chart DOM on a TPO chart I do, but not on other chart types. The same screenshot applies. So I can check I'm not doing anything really stupid, what text parameter colour should I be looking for that relates to these values? I've tried using Global Graphics settings and chart-specific graphics settings (different) to no avail. Thanks Lee. |
| [2015-09-14 07:05:57] |
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This really does not make sense. As we said there should not be any trouble with the display of the percentages or totals for the market depth data in the Chart/Trade DOM columns. The color the controls those values is Global Settings >> Graphics Settings >> Colors and Widths for Chart Objects >> Chart Text. We have verified this now. At this point we recommend creating a new chart to see if that solves it. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2015-09-14 10:47:57] |
| User411334 - Posts: 38 |
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It seems i have an issue with chartDom too, here is what it looks like. I tried to change graphic settings/background color/chartDom settings but it doesn't work.
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Attachment Deleted.  chartdom.PNG / V - Attached On 2015-09-14 10:44:53 UTC - Size: 22.64 KB - 334 views |
| [2015-09-14 10:49:23] |
| binaryduke - Posts: 369 |
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Exactly the same situation as me. No percentages on numbers bars or candlesticks. TPO charts do display percentages.
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| [2015-09-14 10:55:49] |
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We are not clear as to what the problem described in post #10 is. Please be much more descriptive. How post #11 can be the exact same thing as post #10, we have no idea. Here's a chart showing the percentages on a normal chart: http://www.sierrachart.com/image.php?l=1442228077837.png Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2015-09-14 10:58:40] |
| binaryduke - Posts: 369 |
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TradeDOM percentages are only displayed in TradeDOMs on TPO charts; not on candlestick or numbers bars.
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| [2015-09-14 11:06:19] |
| User411334 - Posts: 38 |
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Is there a way to enable dom levels on chartdom (to be able to see limit orders like on regular dom)?
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| [2015-09-14 18:08:03] |
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Regarding post #14, refer to the documentation here for this: https://www.sierrachart.com/index.php?page=doc/doc_ChartTrading.html#CustomizeChartDOMColumns Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2015-09-14 18:10:27] |
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TradeDOM percentages are only displayed in TradeDOMs on TPO charts; not on candlestick or numbers bars.
Open 2 new charts and enable Trade >> Trading Chart DOM On for them. On one of them add a TPO Profile Chart Study. This really should not make any difference. The issue might have something to do with the market depth prices and the range of prices displayed. Post an image of both by following these instructions here: https://www.sierrachart.com/index.php?page=PostingInformation.php#Image Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2015-09-14 18:11:16
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| [2015-09-14 18:29:06] |
| binaryduke - Posts: 369 |
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I tried this with new charts and the depths displayed fine. I've attached the relevant chartbook. Perhaps this will help in the diagnosis. The TradeDOM settings on the charts are the same for all TradeDOMs.
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Private File Attachment Deleted. |
| [2015-09-16 07:59:52] |
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We are working on this now. The problem is that the chart is set to a Logarithmic scale and for some reason that is affecting the display of the totals and percentages.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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