Support Board
Date/Time: Mon, 23 Dec 2024 01:40:32 +0000
Different VbP on DOM and Chart
View Count: 1126
[2015-08-31 07:35:49] |
User34947 - Posts: 42 |
Hi v. 1287, Rithmic Trading, product is FESX 0915-Eurex. On DOM and Chart VbP is set to From Session Start Time to End. At certain levels they do not correspond. Thank you |
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[2015-08-31 08:34:32] |
Sierra Chart Engineering - Posts: 104368 |
Refer to this section here for help with this: https://www.sierrachart.com/index.php?page=doc/doc_VolumeByPrice.php#VolumeProfileDifferences Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
[2015-08-31 08:59:45] |
User34947 - Posts: 42 |
I have checked everything, tried Edit >> Delete All Data and Download from the menu, but problem remains. I have been using the same set up for chart and DOM since a while, never had a problem until last week, I suspect after upgrading. I'll try to go back to an older release. |
[2015-08-31 09:14:17] |
Sierra Chart Engineering - Posts: 104368 |
We thought the problem was with the Session Times. However, it could be version related. Update to the current version. You do not have the latest version. Here are instructions: https://www.sierrachart.com/index.php?page=doc/download.php#FastUpdate There was a Volume by Price problem that arose recently that we fixed which can cause this issue. The version you are running may have been affected by it. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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