Login Page - Create Account

Support Board


Date/Time: Mon, 23 Dec 2024 00:37:26 +0000



All Indicators Disappeared - Now Get "Unknown Name"

View Count: 1205

[2015-08-28 10:51:52]
cmet - Posts: 565
Launched SC this morning (v 1282) and none of my indicators show up - except for Volume by Price.

http://s27.postimg.org/8j3dwy15f/unknown.jpg

However, when I roll back to a previous version of SC, they show up.

If I then try to upgrade back to the latest version, the problem re-appears.

Didn't change a thing. Nothing unusual when I logged off last night.

Any thoughts on what's going on?
Date Time Of Last Edit: 2015-08-28 11:06:49
[2015-08-28 11:20:09]
Sierra Chart Engineering - Posts: 104368
Are those studies listed as "(unknown name)" your own custom studies?

What this means is that they are not setting a name for themselves.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2015-08-28 11:23:57]
cmet - Posts: 565
No, those are SC indicators including:

Current Price Line
Zig Zag
Value Chart
Color Bar Based on Alert Condition

I'm running 1281 now and everything is fine. If I try to upgrade back to 1282 (which was working perfectly fine for weeks), they don't show up. Even if I save all while in 1281.
[2015-08-28 13:02:00]
Sierra Chart Engineering - Posts: 104368
Are there any error messages related to studies in the Window >> Message Log when encountering this problem on version 1282?

A problem like this is extremely unusual. Cannot remember of hearing it before.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2015-08-29 13:00:24]
cmet - Posts: 565
I didn't check the log when it was occurring.

However, I upgraded to 1289 and everything seems fine again.

Strange. But fixed.
[2015-08-30 05:58:00]
Sierra Chart Engineering - Posts: 104368
This must have definitely been an issue on your side with access to the SierraChartStudies.DLL file, at the time this was happening.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account