Support Board
Date/Time: Mon, 23 Dec 2024 03:35:38 +0000
VP value area colouring off after upgrade
View Count: 1017
| [2015-08-26 12:03:46] |
| User60518 - Posts: 106 |
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Hi - I have noticed that the value area in my Volume profiles isn't colouring correctly. (it may not display at all) - showing the whole profile as outside of value (sorry for the crude drawing, no pun intended as it's the CL)
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value.JPG| [2015-08-26 12:16:32] |
| User60518 - Posts: 106 |
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it's happened.. http://www.sierrachart.com/image.php?l=144059135758.png Date Time Of Last Edit: 2015-08-26 12:19:05
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| [2015-08-26 18:54:13] |
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For us to understand this better and look into the problem, provide us a Chartbook file that contains this chart. The Chartbook should only contain a single chart. Follow the instructions here to attach it: https://www.sierrachart.com/index.php?page=PostingInformation.php#AttachFile Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2015-08-27 13:16:45] |
| User60518 - Posts: 106 |
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here you g0 - let me know if it's not right Cheers PS - it's not just that chart - It affects my ES chart too. I believe it's having issues calculating the value area Date Time Of Last Edit: 2015-08-27 14:16:43
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Private File |
| [2015-08-27 19:10:22] |
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We do see a problem and we are working on it now.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2015-08-27 20:40:12] |
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This is fixed. Update to prerelease 1288.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2015-09-02 11:23:01] |
| User60518 - Posts: 106 |
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Hi - this is still happening, the colouring is still off - only corrected when I go into the volume profile settings and hit apply (am using v1288)
Date Time Of Last Edit: 2015-09-02 11:23:56
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| [2015-09-02 11:28:23] |
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Update to the latest release which is 1290.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2015-09-02 12:19:27] |
| User60518 - Posts: 106 |
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will do -thanks
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