Support Board
Date/Time: Sun, 22 Dec 2024 22:41:04 +0000
Options-Trading: not working in demo-mode anymore?
View Count: 1636
| [2015-08-26 08:37:29] |
| BrMa - Posts: 80 |
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Dear ladies and gentlemen, I was trading Options on the DAX in demo-mode over the last days and it is was working fine... Starting with today, I see the prices but I cannot trade it anymore!? When I press the buy button, it says "filled" but in the orders and positions window I do not see any position... the trade activity log confirms I traded: ActivityType DateTime Symbol OrderActionSource InternalOrderID ServiceOrderID OrderType Quantity BuySell Price Price2 OrderStatus FillPrice FilledQuantity TradeAccount OpenClose ParentInternalOrderID PositionQuantity FillExecutionServiceID Fill 2015-08-26 10:19:18.003 [Sim]C.US.DCV1510150 Trade simulation fill. Bid: 370.900006 Ask: 378.700006 Last: 374.800006 23598 23598 Market 1 Buy Filled 378.7 1 Sim4 Open 1 23598.2 If I try to flatten the position, the log says: ActivityType DateTime Symbol OrderActionSource InternalOrderID ServiceOrderID OrderType Quantity BuySell Price Price2 OrderStatus FillPrice FilledQuantity TradeAccount OpenClose ParentInternalOrderID PositionQuantity FillExecutionServiceID Order 2015-08-26 10:19:29.000 [Sim]C.US.DCV1510150 Unable to Flatten or Reverse because a Position does not exist Unspecified Sim4 Maybe an additional info might be helpful - when clicking in the quote board the message log says: Currently no data in file to display. Will start historical data download and real-time updates. File: C:\Program Files (x86)\SierraChart\Data\C.US.DCV1510150.scid | 2015-08-26 10:20:18 And just to re-confirm: I do see the prices of the options and they are updating! What do I need to do to re-establish the possibility to trade options? My datafeed is from CQG... Thanks & regards, Markus |
| [2015-08-26 08:53:08] |
| BrMa - Posts: 80 |
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UPDATE: the prices in the quoteboard also do not seem to update anymore... a re-connect to the data service reloads the prices as well... but they still do not update... All the futures are constantly updating and drawing charts... so the issue seems to be concerned with the dealing of options... The issue is reproducable with any option on any product I tried.... Regards, Markus Date Time Of Last Edit: 2015-08-26 08:53:38
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| [2015-08-26 19:00:18] |
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In the case of simulated trading, the only reason you would get this message is if there is not a Trade Position: If I try to flatten the position, the log says:
ActivityType DateTime Symbol OrderActionSource InternalOrderID ServiceOrderID OrderType Quantity BuySell Price Price2 OrderStatus FillPrice FilledQuantity TradeAccount OpenClose ParentInternalOrderID PositionQuantity FillExecutionServiceID Order 2015-08-26 10:19:29.000 [Sim]C.US.DCV1510150 Unable to Flatten or Reverse because a Position does not exist Unspecified Sim4 The tracking of Positions in Trade Simulation Mode is very reliable and straightforward. Therefore, make sure the Simulation Fills Source is set correctly for the chart: https://www.sierrachart.com/index.php?page=doc/doc_TradeMenu.html#SimulationFillsSource Other than the chart itself, Trade Positions for simulated trading are only displayed on the Trade Stats for Charts tab: https://www.sierrachart.com/index.php?page=doc/doc_TradeActivityLog.php#ChartTradeStatsTab UPDATE: the prices in the quoteboard also do not seem to update anymore... a re-connect to the data service reloads the prices as well... but they still do not update... This will be a CQG issue. We recommend contacting your broker and having them put you in contact with CQG about this. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2015-08-26 19:01:57
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