Support Board
Date/Time: Sun, 22 Dec 2024 22:54:44 +0000
Refunds for unused service
View Count: 753
[2015-08-25 16:32:18] |
User32803 - Posts: 18 |
My level 5 subscription has a usage end date of December 1, 2015. Since I'm not trading any longer, does Sierra Chart provide any refund for unused service? If yes, what must I do to obtain a refund?
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[2015-08-25 17:15:10] |
Sierra Chart Engineering - Posts: 104368 |
It depends upon the time of payment. Please contact us through an account support ticket here about this: https://www.sierrachart.com/usercp.php?page=SupportTickets Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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