Support Board
Date/Time: Sun, 22 Dec 2024 22:23:24 +0000
CL Historical data
View Count: 1370
| [2015-08-24 11:33:17] |
| Adam - Posts: 141 |
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Hi, I was wondering if you could add some more years to the CL historical feed? i finishes late 1999 and with the current moves seeing the late 80's trade when the contract started (like CQG) would be handy. Thanks in advance Adam |
| [2015-08-24 18:03:59] |
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What Data or Trading service are you using or do you wish to use? See this page for the list: http://www.sierrachart.com/index.php?page=data.php&CAID=def Or, select "Global Settings >> Data/Trade Service Settings". What is the "Service" at the top left set to? ----- Also when using the Sierra Chart Historical Data Service you can use the symbol CL# to look at a long-term chart of this market. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2015-08-24 21:06:27] |
| Adam - Posts: 141 |
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Im currently using IQFeed but want to move to your service and i can only get CL back to 1999 and IQFeed offer back to 1987 Thanks |
| [2015-08-24 21:10:21] |
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Do you require historical daily data back that far? Using CL# you can go back to 1983. You can have a look at this data now using using the "SC Historical Data" service. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2015-08-24 21:13:57] |
| Adam - Posts: 141 |
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Fabulous thanks I'm struggling to get it to work using that symbol see attached |
 gdfgfdg.JPG / V - Attached On 2015-08-24 21:13:50 UTC - Size: 118.7 KB - 328 views |
| [2015-08-25 00:44:34] |
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This is quite unusual. Go to that chart and select Edit >>Delete All Data and Download to retry the download. If you still do not see a chart, post a copy of the Message Log by following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#log Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2015-08-26 20:15:45] |
| Adam - Posts: 141 |
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Still not working here is the log: Error creating the file folder: D:\SierraChart\SierraChart_LMAX\Data\. Windows error code 3: The system cannot find the path specified. | 2015-08-26 20:13:43 * Software version: 1282 | 2015-08-26 20:13:44 Uses New Spreadsheets | 2015-08-26 20:13:44 Usage end date: 2017-03-01 | 2015-08-26 20:13:44 Enabled for: Advanced Features. | 2015-08-26 20:13:44 Enabled for: Advanced Features 2. | 2015-08-26 20:13:44 Enabled for: Sierra Chart Historical Data Service. | 2015-08-26 20:13:44 Allow Support for Sierra Chart Data Feeds is enabled. | 2015-08-26 20:13:44 Current selected Data/Trading service: SC Historical Data | 2015-08-26 20:13:44 Chart Update Interval: 500 | 2015-08-26 20:13:44 Time Zone: +00:00:00 (UTC+00) | 2015-08-26 20:13:44 2015-08-26 21:13:44 Local computer clock time | 2015-08-26 20:13:44 2015-08-26 20:13:44 GMT time | 2015-08-26 20:13:44 2015-08-26 20:13:44 Time zone adjusted time | 2015-08-26 20:13:44 Time difference to server time: 0 seconds. | 2015-08-26 20:13:44 Program path: C:\SierraChart_LMAX\ | 2015-08-26 20:13:44 Data Files path: D:\SierraChart\SierraChart_LMAX\Data\ | 2015-08-26 20:13:44 OS Version Number: 6.2 | 2015-08-26 20:13:44 Locale Information: C | 2015-08-26 20:13:44 Checking for new symbol settings for ddf | 2015-08-26 20:13:44 HTTP connection to www.sierrachart.com:80 (0) | Resolved address sierrachart.com to IP 5.9.8.236 | 2015-08-26 20:13:44 HTTP connection to www.sierrachart.com:80 (1) | Connected. | 2015-08-26 20:13:44 Symbol settings are up-to-date for ddf | 2015-08-26 20:13:47 SC Historical Data | Connected. Historical Intraday data will be requested. | 2015-08-26 20:13:49 HTTP connection to www.sierrachart.com:80 (1) | Closed. No error. | 2015-08-26 20:13:52 HTTP connection to www.sierrachart.com:80 (1) | Shutdown and closed. | 2015-08-26 20:13:52 Error creating or opening Historical Daily data file: D:\SierraChart\SierraChart_LMAX\Data\CL#.dly. Error: Windows error code 3: The system cannot find the path specified. | 2015-08-26 20:14:16 * Daily data file D:\SierraChart\SierraChart_LMAX\Data\CL#.dly does not exist. File: D:\SierraChart\SierraChart_LMAX\Data\CL#.dly | 2015-08-26 20:14:16 * Error opening file: D:\SierraChart\SierraChart_LMAX\Data\CL#.dly Error: Windows error code 3: The system cannot find the path specified. | 2015-08-26 20:14:16 * Error opening or reading chart data file. File: D:\SierraChart\SierraChart_LMAX\Data\CL#.dly | 2015-08-26 20:14:16 * SC Historical Data | Starting real-time market data updates for: CL#. ID: 1 | 2015-08-26 20:14:16 SC Historical Data | Subscribing to streaming market data in the service client is not supported. Symbol: CL# | 2015-08-26 20:14:16 HD Request # 2 | Error downloading historical Daily data for CL#. Error while getting Historical Daily download information from file. Daily data file D:\SierraChart\SierraChart_LMAX\Data\CL#.dly does not exist. D:\SierraChart\SierraChart_LMAX\Data\CL#.dly | 2015-08-26 20:14:16 * HD Request # 2 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for CL# | 2015-08-26 20:14:16 HD Request # 2 | Daily download COMPLETE for CL#. Completion time: 0s. Unique request ID: 1 | 2015-08-26 20:14:16 Removed historical data download ID 1 | 2015-08-26 20:14:16 Error creating or opening Historical Daily data file: D:\SierraChart\SierraChart_LMAX\Data\CL#.dly. Error: Windows error code 3: The system cannot find the path specified. | 2015-08-26 20:14:17 * Daily data file D:\SierraChart\SierraChart_LMAX\Data\CL#.dly does not exist. File: D:\SierraChart\SierraChart_LMAX\Data\CL#.dly | 2015-08-26 20:14:17 * Error opening file: D:\SierraChart\SierraChart_LMAX\Data\CL#.dly Error: Windows error code 3: The system cannot find the path specified. | 2015-08-26 20:14:17 * Error opening or reading chart data file. File: D:\SierraChart\SierraChart_LMAX\Data\CL#.dly | 2015-08-26 20:14:17 * HD Request # 3 | Downloading Historical Daily chart data for CL#. Starting date: 1965-08-26. Service: ddf | 2015-08-26 20:14:29 Historical data download counter reset. | 2015-08-26 20:14:29 HD Request # 3 | Requesting historical Daily Continuous data for CLZ10 starting at 1965-08-25 | 2015-08-26 20:14:29 HD Request # 3 | Receiving historical Daily data for CL# starting at 1983-03-30 | 2015-08-26 20:14:30 HD Request # 3 | Error opening historical Daily data file. | 2015-08-26 20:14:30 * HD Request # 3 | Error writing historical data record. | 2015-08-26 20:14:30 * HD Request # 3 | Received 8131 records from 1983-03-30 00:00:00 to 2015-08-26 00:00:00 (32.4 years) and wrote 0 records for CL# | 2015-08-26 20:14:30 HD Request # 3 | Daily download COMPLETE for CL#. Completion time: 0s. Unique request ID: 2 | 2015-08-26 20:14:30 Removed historical data download ID 2 | 2015-08-26 20:14:30 Error creating or opening Historical Daily data file: D:\SierraChart\SierraChart_LMAX\Data\CL#.dly. Error: Windows error code 3: The system cannot find the path specified. | 2015-08-26 20:14:30 * Daily data file D:\SierraChart\SierraChart_LMAX\Data\CL#.dly does not exist. File: D:\SierraChart\SierraChart_LMAX\Data\CL#.dly | 2015-08-26 20:14:30 * Error opening file: D:\SierraChart\SierraChart_LMAX\Data\CL#.dly Error: Windows error code 3: The system cannot find the path specified. | 2015-08-26 20:14:30 * Error opening or reading chart data file. File: D:\SierraChart\SierraChart_LMAX\Data\CL#.dly | 2015-08-26 20:14:30 * |
| [2015-08-27 03:32:25] |
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Select Global Settings >> General Settings. Set the Data Files Folder to: C:\SierraChart_LMAX\Data. After this restart Sierra Chart. You will not have this problem any longer. We will also make a change to automatically correct this kind of problem in the next release. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2015-08-27 03:40:02
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| [2015-08-27 08:45:14] |
| Adam - Posts: 141 |
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Thanks for the resolve i tend to operate all data from D drive not my core OS drives so if this is resolved in a new version this would be good Adam |
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