Support Board
Date/Time: Sat, 23 Nov 2024 05:16:52 +0000
No T&S data when using remote instance
View Count: 1671
| [2013-06-13 05:16:33] |
| joshtrader - Posts: 488 |
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I have a trading DOM open in SC installation "A", which references a source data file in installation "B", and have the alternate real-time update symbol set and "use non-chart data from remote" is off. When I click on the DOM and do a "open T&S window," I get no data at all in the window. Any chart set up this way (with the alternative real-time update symbol) behaves this way. According to the documentation, however, I should get T&S data from the "A" data source, as I have non-chart remote data turned off. But either way, I would expect to get SOME T&S data... as it is, nothing is coming through. I am getting depth from source "A" as expected, but no T&S data at all from either source. Am I doing something wrong? |
| [2013-06-13 08:14:11] |
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We have found the problem and it will be resolved in the next release.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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