Support Board
Date/Time: Sun, 22 Dec 2024 22:21:01 +0000
Tool Bar
View Count: 1764
[2015-08-17 15:51:22] |
tellerbe - Posts: 109 |
This morning my tool bar was missing. ( The part the part that shows open, high,low,volume,etc. Also,when I bring up a vertical or horizontal line a chart jumps up showing data for the candle that the line is on. If I click on the cursor button in the tool bar,the chart disappears but so does the vertical line. Help
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[2015-08-17 17:15:41] |
Sierra Chart Engineering - Posts: 104368 |
You are referring to the Status Bar and that is permanently removed. Follow the instructions here to use the Tool Values windows: https://www.sierrachart.com/index.php?page=doc/doc_Tools.html#ViewingToolandChartData Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
[2015-08-17 21:17:01] |
tellerbe - Posts: 109 |
By "permanently removed" do you mean you removed it and it is no longer available?
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[2015-08-17 21:25:41] |
Sierra Chart Engineering - Posts: 104368 |
Yes.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
[2015-08-18 02:19:19] |
tellerbe - Posts: 109 |
Now all of my tool buttons have disappeared. I tried to replace them by going through "Customize tool bar" but under the heading "tools", no tools were listed. How do I retrieve my tool buttons?
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[2015-08-18 04:16:29] |
Sierra Chart Engineering - Posts: 104368 |
This is not making any sense. Please describe the exact sequence of menu commands that you selected. And the title of the window you are looking at.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
[2015-08-18 15:08:31] |
tellerbe - Posts: 109 |
All of my tool bar buttons are missing.(HC, FS,OC, etc) I tried to replace them by going to :Customize Tool Bar. The exact sequence is:Global Settings>Customize tool bar>Tool Bar 1>Tools. There are no tools listed under the heading of Tools.
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[2015-08-18 18:44:10] |
Sierra Chart Engineering - Posts: 104368 |
Make sure the ToolBar is visible through Window >> Toolbars >> ToolBar 1. If you still need help let us know and we will contact you to look at the problem with remote assistance to understand this better. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2015-08-18 18:44:38
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[2015-08-18 18:53:11] |
tellerbe - Posts: 109 |
I clicked on Window>ToolBars>ToolBar1 and the screen just goes away. Nothing happens
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[2015-08-18 18:55:37] |
Sierra Chart Engineering - Posts: 104368 |
We will be calling you this afternoon.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
[2015-08-18 19:15:56] |
tellerbe - Posts: 109 |
I have to go to physical therapy at 3:30. Should be home by 5:30
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[2015-08-24 03:26:58] |
Sierra Chart Engineering - Posts: 104368 |
User has been called.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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