Home >> Support Board

Support Board

Date/Time: Sun, 22 Dec 2024 16:46:16 +0000

How to Post a Message for Support

Can we delete the morning upgrade from SierraCharts?

View Count: 842

[2015-08-14 14:29:36] #1 [Go To First Post]
Marc P - Posts: 29
Looks like everyone is experiencing NYSE TICK data problems. I am wondering if anyone knows how to reverse the upgrade that came through this morning? Would doing a system restore to yesterday's date remove the upgrade from our SierraCharts?

[2015-08-14 14:37:15] #2 [Go To First Post]
Kefir - Posts: 34
It is not about the upgrade because I didnt upgraded and I also dont get tick data. Calm down. SC will come with solution... until that there is nothing you can do br r

[2015-08-14 15:49:52] #3 [Go To First Post]
User791263 - Posts: 151
CORRECT Radovan, Same here, NO Upgrade & still have No TICK-SP nor TICK-NYSE on TWO different feeds. ALL the feeds and both Versions have the Problem. Must be the SOURCE connection SEPARATELY SOME however seem to have some ICON size changes and other changes they DON'T Like, on the New Version.

[2015-08-14 15:54:14] #4 [Go To First Post]
cmet - Posts: 565
If you want to roll back. Just go here and select the version you want: https://www.sierrachart.com/index.php?page=doc/SCInstallerList.php And install. It replaces the existing version.

[2015-08-14 17:25:59] #5 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
The problem with the TICK market statistics is now solved. SOME however seem to have some ICON size changes and other changes they DON'T Like, on the New Version. Regarding this, refer to the first two posts in this thread here: New Control Bar to replace ToolBar and Status Bar The size of the text on ToolBar buttons can be changed. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2015-08-14 17:27:43

To post a message in this thread, you need to log in with your Sierra Chart account: