Support Board
Date/Time: Sun, 22 Dec 2024 17:39:49 +0000
CQG Fix Not Connecting in Latest Update
View Count: 945
| [2015-08-14 13:57:37] |
| User56866 - Posts: 28 |
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Hi Have just updated Sierra to the latest version and now I can not get a data connection. No settings were changed in the Data/Connection window since updating and the previous settings were working, but now CQG FIX will not connect, my broker is AMP. HD Request # 15 | Downloading Intraday chart data for F.US.TFEU15 to the file F.US.TFEU15.scid. Service: cqg | 2015-08-14 09:55:28
HD Request # 15 | Download start Date-Time: 2015-08-14 09:50:15.000 | 2015-08-14 09:55:28 HD Request # 15 | Using server: ds4.sierracharts.com port 10149 | 2015-08-14 09:55:28 Socket (0) | Resolved address ds4.sierracharts.com to IP 204.11.49.26 | 2015-08-14 09:55:28 socket (25) | Error received in OnConnect while connecting. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time or established connection failed because connected host has failed to respond. | 2015-08-14 09:55:43 socket (25) | Shutdown and closed. | 2015-08-14 09:55:43 CQG FIX: Socket connection was closed without any logout messages sent or received. | 2015-08-14 09:55:43 CQG FIX: Disconnected. | 2015-08-14 09:55:43 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-08-14 09:55:43 To prevent further connection attempts, select 'File >> Disconnect'. | 2015-08-14 09:55:43 CQG FIX: DisconnectFIX called. | 2015-08-14 09:55:43 CQG FIX Trading | Disconnected. | 2015-08-14 09:55:43 CQG FIX: Connecting to fixapi.cqgtrader.com. Port: 6912. | 2015-08-14 09:59:42
socket (0) | Resolved address fixapi.cqgtrader.com to IP 208.48.16.214 | 2015-08-14 09:59:42 socket (37) | Error received in OnConnect while connecting. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time or established connection failed because connected host has failed to respond. | 2015-08-14 10:00:03 socket (37) | Shutdown and closed. | 2015-08-14 10:00:03 CQG FIX: Socket connection was closed without any logout messages sent or received. | 2015-08-14 10:00:03 CQG FIX: Disconnected. | 2015-08-14 10:00:03 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-08-14 10:00:03 To prevent further connection attempts, select 'File >> Disconnect'. | 2015-08-14 10:00:03 CQG FIX: DisconnectFIX called. | 2015-08-14 10:00:03 CQG FIX Trading | Disconnected. | 2015-08-14 10:00:03 Will reconnect to the server in 5.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-08-14 10:00:03 Date Time Of Last Edit: 2015-08-14 14:00:36
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| [2015-08-14 14:02:27] |
| User56866 - Posts: 28 |
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Nevermind, it works after restarting SC.
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| [2015-08-14 17:30:17] |
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For the record, this was caused by a network connectivity problem on your side.
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