Support Board
Date/Time: Sun, 22 Dec 2024 17:39:45 +0000
Bad Daily Bar
View Count: 845
| [2015-08-13 20:20:05] |
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This happens to me all the time, I've just been too lazy to report it. Look at the last bar on this daily.
It's flat wrong. Once I right-click and 'delete and download', it's all good. This happens at least once or twice a week, with no apparent pattern. Sierra Chart runs 24/7 on my machine. Here it is after deleting and redownloading. The problem has been there for many, many months, just was too lazy to report it as I've got into the habit of just deleting every morning. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2015-08-14 03:36:20
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Private File Private File |
| [2015-08-14 03:32:19] |
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We are aware of this kind of problem and it is hard to solve but we are working on it. It has to do with how the Barchart data feed works. The two solutions which were previously implemented, only created other problems that had to be removed. For the time being, all you need to do is at the open of the US stock market, select Edit >> Reload All Charts. We are going to work on a different solution to this, over the next two weeks. It also helps us, if you can post this message here on the support board. You will get a faster response. But we did start looking into this, in the morning. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2015-08-14 03:33:56
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