Support Board
Date/Time: Sun, 22 Dec 2024 14:21:42 +0000
NO data for Mid Cap S&P
View Count: 906
| [2015-08-10 17:37:39] |
| Meritus - Posts: 164 |
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When I open a chart for the contract MD.20150900.CME_Eq no data shows. I can however open charts for ES.20150900.CME_Eq. I have attached the Message Log below. Please advise. Thanks Software version: 1269 | 2015-08-10 02:03:12 Uses New Spreadsheets | 2015-08-10 02:03:12 Usage end date: 2015-08-18 | 2015-08-10 02:03:12 Enabled for: Advanced Features. | 2015-08-10 02:03:12 Enabled for: Sierra Chart Historical Data Service. | 2015-08-10 02:03:12 Allow Support for Sierra Chart Data Feeds is enabled. | 2015-08-10 02:03:12 Active service: CTS T4 FIX | 2015-08-10 02:03:12 Time Zone: -04:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2015-08-10 02:03:12 2015-08-10 07:03:12 Local computer clock time | 2015-08-10 02:03:12 2015-08-10 06:03:12 GMT time | 2015-08-10 02:03:12 2015-08-10 02:03:12 Time zone adjusted time | 2015-08-10 02:03:12 Time difference to server time: 2 seconds. | 2015-08-10 02:03:12 Program path: C:\SierraChart\ | 2015-08-10 02:03:12 Data Files path: C:\Users\capitaleast\Documents\New folder\SC2\ | 2015-08-10 02:03:12 OS Version Number: 6.2 | 2015-08-10 02:03:12 Locale Information: C | 2015-08-10 02:03:12 Date Time Of Last Edit: 2015-08-10 17:53:52
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| [2015-08-10 17:54:20] |
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Restart Sierra Chart and only open a chart for MD.20150900.CME_Eq and no other symbol and post a copy of the Message Log again.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2015-08-10 18:00:46] |
| Meritus - Posts: 164 |
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Software version: 1269 | 2015-08-10 13:59:49 Uses New Spreadsheets | 2015-08-10 13:59:49 Usage end date: 2015-08-18 | 2015-08-10 13:59:49 Enabled for: Advanced Features. | 2015-08-10 13:59:49 Enabled for: Sierra Chart Historical Data Service. | 2015-08-10 13:59:49 Allow Support for Sierra Chart Data Feeds is enabled. | 2015-08-10 13:59:49 Active service: CTS T4 FIX | 2015-08-10 13:59:49 Time Zone: -04:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2015-08-10 13:59:49 2015-08-10 18:59:49 Local computer clock time | 2015-08-10 13:59:49 2015-08-10 17:59:49 GMT time | 2015-08-10 13:59:49 2015-08-10 13:59:49 Time zone adjusted time | 2015-08-10 13:59:49 Time difference to server time: 0 seconds. | 2015-08-10 13:59:49 Program path: C:\SierraChart\ | 2015-08-10 13:59:49 Data Files path: C:\Users\capitaleast\Documents\New folder\SC2\ | 2015-08-10 13:59:49 OS Version Number: 6.2 | 2015-08-10 13:59:49 Locale Information: C | 2015-08-10 13:59:49 Checking for new symbol settings for cts | 2015-08-10 13:59:49 HTTP connection to www.sierrachart.com:80 (0) | Resolved address sierrachart.com to IP 5.9.8.236 | 2015-08-10 13:59:49 HTTP connection to www.sierrachart.com:80 (1) | Connected. | 2015-08-10 13:59:49 Symbol settings are up-to-date for cts | 2015-08-10 13:59:50 CTS FIX - Connecting to CTS Live server fix.t4login.com:10443 | 2015-08-10 13:59:54 CTS FIX - Firm: Dorman | 2015-08-10 13:59:54 CTS FIX socket (0) | Resolved address fix.t4login.com to IP 69.44.110.106 | 2015-08-10 13:59:54 CTS FIX socket (2) | Connected. | 2015-08-10 13:59:54 CTS FIX socket (2) | Starting SSL connection. | 2015-08-10 13:59:54 HTTP connection to www.sierrachart.com:80 (1) | Closed. No error. | 2015-08-10 13:59:57 HTTP connection to www.sierrachart.com:80 (1) | Shutdown and closed. | 2015-08-10 13:59:57 CTS FIX socket (2) | SSL connection established. | 2015-08-10 13:59:57 CTS FIX: Sending the Logon message. | 2015-08-10 13:59:58 CTS FIX: Connected to data and trade server. FIX version: 4.3.40.0 | 2015-08-10 13:59:58 CTS FIX: Received Account List collateral report. | 2015-08-10 13:59:58 CTS FIX: Subscribing to account: 36* | 2015-08-10 13:59:58 Supported exchange: L_J (Euronext Paris Index Futures) | 2015-08-10 13:59:58 Supported exchange: CME_TR (CME TRAKRS Futures) | 2015-08-10 13:59:58 Supported exchange: ICE_IC (ICE EU Futures) | 2015-08-10 13:59:58 Supported exchange: L_Y (Euronext Paris Commodity Futures) | 2015-08-10 13:59:58 Supported exchange: CME_ELE (NYMEX Power Futures) | 2015-08-10 13:59:58 Supported exchange: ICE_WOp (ICE Canada Options) | 2015-08-10 13:59:58 Supported exchange: L_YOp (Euronext Paris Commodity Options) | 2015-08-10 13:59:58 Supported exchange: E_INXOp (Eurex Index Options) | 2015-08-10 13:59:58 Supported exchange: CME_KOp (KCBT Options) | 2015-08-10 13:59:58 Supported exchange: CME_HoOp (CME Housing Options) | 2015-08-10 13:59:58 Supported exchange: E_FITOp (Eurex Interest Rate Options) | 2015-08-10 13:59:58 Supported exchange: ICE_ICOp (ICE EU Options) | 2015-08-10 13:59:58 Supported exchange: ICE_FOp (ICE EU Financial Options) | 2015-08-10 13:59:58 Supported exchange: ICE_CO (ICE US Commodity Futures) | 2015-08-10 13:59:58 Supported exchange: CME_COAL (NYMEX Coal Futures) | 2015-08-10 13:59:58 Supported exchange: CME_COp (CBOT Commodity Options) | 2015-08-10 13:59:58 Supported exchange: CME_EqOp (CME Equity Options) | 2015-08-10 13:59:58 Supported exchange: E_VOL (Eurex Volatility Futures) | 2015-08-10 13:59:58 Supported exchange: CME_CL (NYMEX CrudeOil Futures) | 2015-08-10 13:59:58 Supported exchange: ICE_IN (ICE US Index Futures) | 2015-08-10 13:59:58 Supported exchange: CME_Fo (CME Foreign Exchange Futures) | 2015-08-10 13:59:58 Supported exchange: CME_Ho (CME Housing Futures) | 2015-08-10 13:59:58 Supported exchange: ICE_INOp (ICE US Index Options) | 2015-08-10 13:59:58 Supported exchange: CME_AgOp (CME Agricultural Options) | 2015-08-10 13:59:58 Supported exchange: CME_In (CME Interest Rate Futures) | 2015-08-10 13:59:58 Supported exchange: E_CUR (Eurex Currency Futures) | 2015-08-10 13:59:58 Supported exchange: E_FBDOp (Eurex Fixed Income Options) | 2015-08-10 13:59:58 Supported exchange: CME_CO (COMEX Futures) | 2015-08-10 13:59:58 Supported exchange: CME_Ag (CME Agricultural Futures) | 2015-08-10 13:59:58 Supported exchange: CME_EOp (CBOT Equity Options) | 2015-08-10 13:59:58 Supported exchange: CME_C (CBOT Commodity Futures) | 2015-08-10 13:59:58 Supported exchange: CME_F (CBOT Financial Futures) | 2015-08-10 13:59:58 Supported exchange: CME_E (CBOT Equity Futures) | 2015-08-10 13:59:58 Supported exchange: CME_K (KCBT Futures) | 2015-08-10 13:59:58 Supported exchange: CME_O (MGEX Futures) | 2015-08-10 13:59:58 Supported exchange: CME_FOp (CBOT Financial Options) | 2015-08-10 13:59:58 Supported exchange: ICE_MOp (ICE US Metals Options) | 2015-08-10 13:59:58 Supported exchange: E_INX (Eurex Index Futures) | 2015-08-10 13:59:58 Supported exchange: ICE_M (ICE US Metals Futures) | 2015-08-10 13:59:58 Supported exchange: CME_OOp (MGEX Options) | 2015-08-10 13:59:58 Supported exchange: CME_COALOp (NYMEX Coal Options) | 2015-08-10 13:59:58 Supported exchange: ICE_CU (ICE US Currency Futures) | 2015-08-10 13:59:58 Supported exchange: ICE_C (ICE EU Commodity Futures) | 2015-08-10 13:59:58 Supported exchange: CME_NG (NYMEX NatGas Futures) | 2015-08-10 13:59:58 Supported exchange: CME_CLOp (NYMEX CrudeOil Options) | 2015-08-10 13:59:58 Supported exchange: E_INT (Eurex Interest Rate Futures) | 2015-08-10 13:59:58 Supported exchange: ICE_F (ICE EU Financial Futures) | 2015-08-10 13:59:58 Supported exchange: CME_NYOp (NYMEX Options) | 2015-08-10 13:59:58 Supported exchange: CME_We (CME Weather Futures) | 2015-08-10 13:59:58 Supported exchange: CME_REFOp (NYMEX Refined Products Options) | 2015-08-10 13:59:58 Supported exchange: CME_PET (NYMEX NGL/Petrochemicals Futures) | 2015-08-10 13:59:58 Supported exchange: ICE_W (ICE Canada Futures) | 2015-08-10 13:59:58 Supported exchange: ICE_COOp (ICE US Commodity Options) | 2015-08-10 13:59:58 Supported exchange: E_CUROp (Eurex Currency Options) | 2015-08-10 13:59:58 Supported exchange: CME_PETOp (NYMEX NGL/Petrochemicals Options) | 2015-08-10 13:59:58 Supported exchange: E_BND (Eurex Fixed Income Futures) | 2015-08-10 13:59:58 Supported exchange: CME_COOp (COMEX Options) | 2015-08-10 13:59:58 Supported exchange: LME_ME (LME Metal Futures) | 2015-08-10 13:59:58 Supported exchange: LME_PL (LME Plastic Futures) | 2015-08-10 13:59:58 Supported exchange: ICE_COp (ICE EU Commodity Options) | 2015-08-10 13:59:58 Supported exchange: CME_InOp (CME Interest Rate Options) | 2015-08-10 13:59:58 Supported exchange: CME_ELEOp (NYMEX Power Options) | 2015-08-10 13:59:58 Supported exchange: CME_Eq (CME Equity Futures) | 2015-08-10 13:59:58 Supported exchange: CBOE_CFE (CFE) | 2015-08-10 13:59:58 Supported exchange: CME_NGOp (NYMEX NatGas Options) | 2015-08-10 13:59:58 Supported exchange: CME_NY (NYMEX Futures) | 2015-08-10 13:59:58 Supported exchange: CME_FoOp (CME Foreign Exchange Options) | 2015-08-10 13:59:58 Supported exchange: CME_REF (NYMEX Refined Products Futures) | 2015-08-10 13:59:58 Supported exchange: LME_IN (LME Index Futures) | 2015-08-10 13:59:58 Currently no data in file to display. Will start historical data download and real-time updates. File: C:\Users\capitaleast\Documents\New folder\SC2\MD.20150900.CME_Eq.dly | 2015-08-10 14:00:00 CTS FIX: Received 'Account Update/Balance Data' collateral report. | 2015-08-10 14:00:00 CTS T4 FIX | Starting real-time market data updates for: MD.20150900.CME_Eq. ID: 1 | 2015-08-10 14:00:01 HD Request # 2 | Downloading Historical Daily chart data for MD.20150900.CME_Eq. Starting date: 1965-08-10. Service: cts | 2015-08-10 14:00:01 CTS FIX Historical Data - Connecting to Historical data server fix-chart.t4login.com:10443 | 2015-08-10 14:00:01 CTS FIX Historical Data socket (0) | Resolved address fix-chart.t4login.com to IP 208.116.215.116 | 2015-08-10 14:00:01 CTS FIX Historical Data socket (3) | Connected. | 2015-08-10 14:00:01 CTS FIX Historical Data socket (3) | Starting SSL connection. | 2015-08-10 14:00:01 CTS T4 FIX | Sending security definition request for symbol MD.20150900.CME_Eq | 2015-08-10 14:00:02 CTS FIX Historical Data socket (3) | SSL connection established. | 2015-08-10 14:00:02 Symbol Error - MD.20150900.CME_Eq is unknown, unavailable, or improperly formatted. Security definition not found | 2015-08-10 14:00:02 CTS T4 FIX | Received 0 security definitions for underlying symbol MD | 2015-08-10 14:00:02 CTS FIX Historical Data: Sending the Logon message. | 2015-08-10 14:00:02 CTS FIX Historical Data: Connected to Historical data server. | 2015-08-10 14:00:03 HD Request # 2 | Error downloading historical Daily data for MD.20150900.CME_Eq. Security definition not found | 2015-08-10 14:00:03 * HD Request # 2 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for MD.20150900.CME_Eq | 2015-08-10 14:00:03 HD Request # 2 | Daily download COMPLETE for MD.20150900.CME_Eq. Completion time: 2s. Unique request ID: 1 | 2015-08-10 14:00:03 Removed historical data download ID 1 | 2015-08-10 14:00:03 Currently no data in file to display. Will start historical data download and real-time updates. File: C:\Users\capitaleast\Documents\New folder\SC2\MD.20150900.CME_Eq.dly | 2015-08-10 14:00:03 CTS FIX: Requesting Open Orders for account: 36* | 2015-08-10 14:00:03 CTS FIX: Received Account List collateral report. | 2015-08-10 14:00:03 CTS FIX: Received Account List collateral report. | 2015-08-10 14:00:13 |
| [2015-08-10 18:17:31] |
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This symbol no longer exists: MD.20150900.CME_Eq We have removed it. You need to use EMD instead: EMD.20150900.CME_Eq Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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