Support Board
Date/Time: Sat, 23 Nov 2024 05:19:04 +0000
Amsterdam index data
View Count: 2019
| [2013-06-12 05:27:36] |
| Ufo de Jager - Posts: 16 |
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With the latest version, I can not load "EOE-I-FTA" charts. Until version 976, it was working fine. ##### HD Request # 1 - Downloading Historical Daily chart data for EOE-I-FTA. Starting date: 2013-06-10. Service: ib | 2013-06-12 06:49:41 HD Request # 1 - Requesting 12 days of historical Daily data for EOE-I-FTA with end date 2013-06-22 | 2013-06-12 06:49:41 Starting updates for: EOE-I-FTA | 2013-06-12 06:49:41 Subscribing to real-time True Data for symbol: EOE SecType: IND Exchange: FTA Currency: | 2013-06-12 06:49:41 Subscribing to symbol: EOE SecType: IND Exchange: FTA Currency: | 2013-06-12 06:49:41 Message from IB: No security definition has been found for the request. IB Error Code: 200. Request ID: 4. | 2013-06-12 06:49:41 Historical Data Symbol Error: EOE-I-FTA is unknown, unavailable, or improperly formatted. | 2013-06-12 06:49:41 HD Request # 1 - Error downloading historical Daily data for EOE-I-FTA. The symbol is unknown to the server. | 2013-06-12 06:49:41 ###### |
| [2013-06-12 05:36:14] |
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What is the currency for this index? The currency will have to be specified. This is a requirement with Interactive Brokers. Use Index Format 2 documented here: http://www.sierrachart.com/index.php?l=doc/IBSymbols.html#Index Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2013-06-12 06:09:42] |
| Ufo de Jager - Posts: 16 |
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If I change it into EOE-I-FTA-EUR, I get no data at all And I did not need the currency code until last update. There are 2 methods: http://www.sierrachart.com/index.php?l=doc/IBSymbols.html#Index |
| [2013-06-12 06:19:52] |
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EOE-IND-FTA-EUR
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2013-06-12 07:42:51] |
| Ufo de Jager - Posts: 16 |
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Still the same: HD Request # 3 - Downloading Historical Daily chart data for EOE-IND-FTA-EUR. Starting date: 2013-06-11. Service: ib | 2013-06-12 09:40:47 HD Request # 3 - Requesting 11 days of historical Daily data for EOE-IND-FTA-EUR with end date 2013-06-22 | 2013-06-12 09:40:47 Message from IB: No historical data query found for ticker id:7. IB Error Code: 366. Request ID: 7. | 2013-06-12 09:40:47 Message from IB: No security definition has been found for the request. IB Error Code: 200. Request ID: 8. | 2013-06-12 09:40:47 Historical Data Symbol Error: EOE-IND-FTA-EUR is unknown, unavailable, or improperly formatted. | 2013-06-12 09:40:47 HD Request # 3 - Error downloading historical Daily data for EOE-IND-FTA-EUR. The symbol is unknown to the server. | 2013-06-12 09:40:47 HD Request # 3 - Received 0 records and wrote 0 records for EOE-IND-FTA-EUR | 2013-06-12 09:40:47 HD Request # 3 - Daily download COMPLETE for EOE-IND-FTA-EUR | 2013-06-12 09:40:47 Message from IB: No historical data query found for ticker id:8. IB Error Code: 366. Request ID: 8. | 2013-06-12 09:40:47 |
| [2013-06-12 21:41:59] |
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This is one reason working with Interactive Brokers is very difficult. They have very complex symbol specifications with no standardization. We know the change that is causing this problem. We were trying to solve a problem for another user. We were specifying the symbols properly but Interactive Brokers was suggesting that maybe we were not, that was totally untrue. The next release will solve this issue. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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