Support Board
Date/Time: Sun, 22 Dec 2024 10:56:40 +0000
Symbol Error - @ND# is unknown
View Count: 855
[2015-08-05 01:27:51] |
User20683 - Posts: 12 |
Any idea why I see this? HD Request # 3 | Downloading Intraday chart data for @ND# to the file @ND#.scid. Service: dtn | 2015-08-05 01:23:34 HD Request # 3 | Rounding start Date-Time down to the minute: 2015-01-31 01:23:00.000 | 2015-08-05 01:23:34 HD Request # 3 | Download start Date-Time: 2015-01-31 01:23:00.000 | 2015-08-05 01:23:34 HD Request # 3 | Requesting Tick data beginning at 2015-01-30 20:23:00 US Eastern Time. | 2015-08-05 01:23:34 HD Request # 3 | Receiving historical Intraday Tick data for @ND# | 2015-08-05 01:23:35 HD Request # 3 | Receiving Intraday data for @ND# starting at 2015-02-05 07:02:52 | 2015-08-05 01:23:35 HD Request # 3 | Truncating Intraday data file at 2015-02-05 07:02:52 while receiving initial tick data during multistage download. | 2015-08-05 01:23:35 HD Request # 3 | Date-time after truncate 2015-02-05 07:02:00 | 2015-08-05 01:23:35 HD Request # 3 | Timestamp of first Intraday data file record written: 2015-02-05 07:02:52 | 2015-08-05 01:23:35 HD Request # 3 | Received 529 records from 2015-02-05 07:02:52 to 2015-03-11 03:07:51 (33.8 days) and wrote 529 records for @ND# | 2015-08-05 01:23:35 HD Request # 3 | Intraday download COMPLETE for @ND#. Completion time: 0s. Unique request ID: 1 | 2015-08-05 01:23:35 Removed historical data download ID 1 | 2015-08-05 01:23:35 Real-time Intraday chart data file updates started for @ND# | 2015-08-05 01:23:35 HD Request # 3 | Enabling Intraday chart updating for symbol. | 2015-08-05 01:23:35 HD Request # 3 | Reloading Intraday charts for @ND# | 2015-08-05 01:23:35 Reloading all charts with filename: @ND#.scid | 2015-08-05 01:23:35 Symbol Error - @ND# is unknown, unavailable, or improperly formatted. | 2015-08-05 01:23:42 |
[2015-08-05 04:31:19] |
Sierra Chart Engineering - Posts: 104368 |
This means the IQ Feed server is not providing real-time data for @ND#. Contact IQ Feed about this.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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