Support Board
Date/Time: Sun, 22 Dec 2024 10:02:39 +0000
Version 1280
View Count: 921
| [2015-08-04 21:52:40] |
| narcese - Posts: 58 |
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Downloaded the current version and my charts will not stop flashing the blue and yellow notices "waiting to download historical data" and "downloading Historical data. Bars may not appear until done" How can I get this to stop? |
| [2015-08-04 22:04:19] |
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Can we call you at the number specified here: https://www.sierrachart.com/usercp.php?page=ManageAccountInfo And use remote assistance to look into this problem? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2015-08-04 22:08:51] |
| narcese - Posts: 58 |
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yes
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| [2015-08-04 22:42:36] |
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We are solving this problem now.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2015-08-04 23:30:08] |
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This problem has been solved. Update Sierra Chart with Help >> Download Current Version.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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