Support Board
Date/Time: Sun, 22 Dec 2024 07:55:18 +0000
''UNSET'' instead of my trading account in the trade window
View Count: 1065
| [2015-07-31 07:38:57] |
| User41473 - Posts: 21 |
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Dear support, I just installed Sierra platform after the previous one I had was freezing incessantly but realised that in the trading window where my account number should be displayed showing am trading LIVE; instead, ''UNSET'' is displayed. Please how can this be corrected? |
| [2015-07-31 07:41:31] |
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What trading service are you using Sierra Chart with?
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2015-07-31 08:12:02] |
| User41473 - Posts: 21 |
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I am using CQG FIX Trading with AMP Futures.
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| [2015-07-31 09:26:06] |
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Select Global Settings >> Data/Trade Service Settings. In the FIX Trading Connection Details section, you must specify the Username and Password to connect the FIX server so the trading accounts can be determined. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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