Support Board
Date/Time: Sun, 22 Dec 2024 05:09:25 +0000
ISSUE WITH LOG IN
View Count: 964
| [2015-07-30 15:10:15] |
| User69055 - Posts: 23 |
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FROM 9:00AM EST TO 11l00AMEST MY CHARTS WERE RUNNING FINE. THEN I OBSERVED THAT CHART STALLED. I REBOOTED TWICE AND EVEN RESTARTED MY COMPUTER BUT CONTINUE TO GET THE 'WAITING FOR RECONNECT'. ARE YOU GUYS HAVING DATA ISSUES? IF SO, LET ME KNOW- THANKS
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| [2015-07-30 16:34:14] |
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We see you are using TransAct. Sierra Chart is not the provider of that data feed. We also see you are running older versions of Sierra Chart. Update Sierra Chart by selecting Help >> Download Current Version. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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