Support Board
Date/Time: Sun, 22 Dec 2024 05:42:22 +0000
Order filled but no position shown
View Count: 872
| [2015-07-24 18:30:36] |
| User230181 - Posts: 9 |
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Hi, I found another "issue" while using OEC. My LMT order for time spread was filled a moment ago but it's not shown in the DOM. See screenshot http://www.sierrachart.com/image.php?l=1437762380666.png |
| [2015-07-24 19:36:34] |
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Does this problem happen consistently?
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2015-07-24 19:44:44] |
| User230181 - Posts: 9 |
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Not sure, it's the first trade after opening account with OEC / Gain
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| [2015-07-24 19:51:02] |
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We will let OEC know about this.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2015-07-24 20:31:35] |
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We have contacted OEC, got a response, and what you see does make sense. OEC does not report the position for the spread symbol but instead the underlying contracts as the Positions tab shows. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2015-07-24 23:33:36] |
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This will be part of the next release: Added support to track Positions using the internal Trade Position data for OEC exchange traded spread/strategy symbols. OEC only reports the Positions for the individual parts of the spread/strategy but not the spread/strategy symbol itself. With this new feature you will see the Trade Position reported for the spread/strategy symbol on the Trade Window for the chart.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2015-07-30 17:44:45] |
| User230181 - Posts: 9 |
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Any progress with this? Thanks
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| [2015-07-30 18:00:40] |
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This has been released already. Update Sierra Chart by selecting Help >> Download Prerelease.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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