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Direct MessagesDate/Time: Mon, 28 Oct 2024 11:19:34 +0000
I can`t connect to data.
View Count: 798
| [2015-07-21 17:52:16] |
| nick762 - Posts: 11 |
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Log: Trade Activity Log file version is out of bounds. | 2015-07-21 21:30:10 Software version: 1187 | 2015-07-21 21:30:10 Usage end date: 2015-08-13 | 2015-07-21 21:30:10 Enabled for: Advanced Features. | 2015-07-21 21:30:10 Enabled for: Sierra Chart Historical Data Service. | 2015-07-21 21:30:10 Allow Support for Sierra Chart Data Feeds is enabled. | 2015-07-21 21:30:10 Active service: CTS T4 FIX | 2015-07-21 21:30:10 Time Zone: +04:00:00 (MSK+04) | 2015-07-21 21:30:10 2015-07-21 21:30:10 Local computer clock time | 2015-07-21 21:30:10 2015-07-21 17:30:10 GMT time | 2015-07-21 21:30:10 2015-07-21 21:30:10 Time zone adjusted time | 2015-07-21 21:30:10 Time difference to server time: 1 seconds. | 2015-07-21 21:30:10 Program path: C:\SierraChart\ | 2015-07-21 21:30:10 Data Files path: C:\SierraChart\Data\ | 2015-07-21 21:30:10 OS Version Number: 6.1 | 2015-07-21 21:30:10 Checking for new symbol settings for cts | 2015-07-21 21:30:10 HTTP connection to www.sierrachart.com:80 (0) | Resolved address sierrachart.com to IP 5.9.8.236 | 2015-07-21 21:30:10 HTTP connection to www.sierrachart.com:80 (1344) | Connected. | 2015-07-21 21:30:10 Symbol settings are up-to-date for cts | 2015-07-21 21:30:10 CTS FIX - Connecting to CTS Live server fix.t4login.com:10443 | 2015-07-21 21:30:15 CTS FIX - Firm: Dorman | 2015-07-21 21:30:15 CTS FIX socket (0) | Resolved address fix.t4login.com to IP 74.201.6.106 | 2015-07-21 21:30:15 HTTP connection to www.sierrachart.com:80 (1344) | Closed. No error. | 2015-07-21 21:30:15 HTTP connection to www.sierrachart.com:80 (1344) | Shutdown and closed. | 2015-07-21 21:30:15 CTS FIX socket (1188) | Connected. | 2015-07-21 21:30:15 CTS FIX socket (1188) | Starting SSL connection. | 2015-07-21 21:30:15 CTS FIX socket (1188) | Unexpected close event while trying to connect SSL. | 2015-07-21 21:30:16 CTS FIX socket (1188) | Closed. No error. | 2015-07-21 21:30:16 CTS FIX socket (1188) | SSL object has been freed. SSL state is now disconnected. | 2015-07-21 21:30:16 CTS FIX socket (1188) | Shutdown and closed. | 2015-07-21 21:30:16 CTS FIX: Socket connection was closed without any logout messages sent or received. | 2015-07-21 21:30:16 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-07-21 21:30:16 To prevent further connection attempts, select 'File >> Disconnect'. | 2015-07-21 21:30:16 CTS FIX: Disconnected. | 2015-07-21 21:30:16 Date Time Of Last Edit: 2015-07-21 18:13:23
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| [2015-07-21 18:15:37] |
| nick762 - Posts: 11 |
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ОК, I update program. No problem.
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| [2015-07-21 18:15:48] |
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You need to update Sierra Chart to the current version. Select Help >> Download Current Version. Here are instructions: https://www.sierrachart.com/index.php?page=doc/download.php#FastUpdate The Message Log also contains this error at the top: Trade Activity Log file version is out of bounds. If you continue to see this error on the latest Sierra Chart version, then rename the TradeActivityLog.DAT file in the folder where Sierra Chart is installed, to TradeActivityLog.DAT.backup Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2015-07-21 18:16:26
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