Support Board
Date/Time: Sun, 22 Dec 2024 05:25:49 +0000
Sierrachart is very slow
View Count: 2602
| [2015-07-21 15:40:35] |
| Cavalry3162 - Posts: 523 |
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Hello Support, i've experiencing some issues with the performance of sierrachart last couple of days (went to Windows 10 - if this is important). as you can see in the attached video the platform is really laggy. i have a chartbook with 45 charts (but only 11 different symbols) attached for you to review. please be aware that i am using an 8 monitor setup. my pc should be powerfull enough to handle all that. i have a Intel Core i7 3930K on a ASUS P9X79-E WS with 64GB Memory and 2x EVGA GTX780 Superclocked as graphic cards and a Samsung SSD 840. please advise. thanks, Andreas |
Private File Private File |
| [2015-07-21 17:59:24] |
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Refer to help topic 30: Http://www.sierrachart.com/index.php?page=doc/helpdetails30.html If you can try Windows 7 for a comparison you should. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2015-07-22 13:20:21] |
| Cavalry3162 - Posts: 523 |
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i tried a few of those tricks and it got better.. however, i do net get the "why" as sierra chart had barely 10% load and not much memory as well, the graphic card load was at 6% also, so what is its problem? thanks, Andreas |
| [2015-07-22 18:39:08] |
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We do not know what the problem is. Help topic 30 identifies all the known reasons which can cause high CPU usage in Sierra Chart. Also you need to consider the percentage load relative to a CPU core. If you have 8 cores, then 12.5% would generally be full load for Sierra Chart if it is not loading Intraday charts or downloading data. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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