Support Board
Date/Time: Sun, 22 Dec 2024 04:12:38 +0000
Unable to load 4 second chart
View Count: 840
| [2015-07-13 15:03:46] |
| peaceland - Posts: 95 |
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I have been working with seconds charts. Most of them load. The 4 second chart appears to be missing data, even though it is attempting to load 170 days worth of data. All the other seconds charts I have tried seem to load fine, but the 4 second chart on NzdUsd does not seem to work. Please advise.
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| [2015-07-13 16:28:11] |
| peaceland - Posts: 95 |
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The 2 second chart also will not load any more than today's data.
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| [2015-07-13 16:49:35] |
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For help with missing data, refer to this section here: https://www.sierrachart.com/index.php?page=doc/doc_HistoricalIntradayData.html#MissingOrIncompleteIntradayChartData but the 4 second chart on NzdUsd does not seem to work. This is too vague for us to help with. Please be very precise as to exactly what the problem is. Specifically what are you seeing.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2015-07-13 18:53:13] |
| peaceland - Posts: 95 |
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Started from scratch and downloaded the data without any studies, then added studies, and it seems to be working ok now... thank you!
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| [2015-07-13 23:32:43] |
| peaceland - Posts: 95 |
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It seems I am only able to load "so many" seconds charts. Is there a limit? After about 3 or 4 charts, they start showing up black, and will not allow me to do anything with them. I have to start all over. Like if I want to load 1s, 2s, 3s, 4s, 5s, etc. it won't allow me to do that many charts at that resolution. Is there a limit? |
| [2015-07-14 00:03:19] |
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What we are suspecting is that you are running out of memory. If this is the case, the Message Log will indicate this. The memory limit will be about 3 GB. You can overcome this by installing multiple copies of Sierra Chart. Go to Chart >> Chart Settings and set the Days to Load to a smaller number like 5 or less. For example, for a 1 second per bar chart, you really do not want to load any more than 2 or 3 days of data maximum. You can control the date range to load through the Chart Settings window. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2015-07-14 02:03:45
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| [2015-07-14 01:55:45] |
| peaceland - Posts: 95 |
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Ok, I'll try running another instance. Seems strange though, because I an load a lot more days with minute charts no problem.
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