Support Board
Date/Time: Sun, 22 Dec 2024 10:14:49 +0000
Mac OSX Successful Install via Wine - Data Service Question
View Count: 1567
| [2015-07-04 01:40:54] |
| User185135 - Posts: 7 |
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The install went without any issue using Wine/Winebottler, however when I go to setup the Data/Trade Service all of the service options say (Not Enabled on Package) Is there something I can do to correct this? I am using an active Trial account. Thanks in Advance! Date Time Of Last Edit: 2015-07-04 01:43:15
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| [2015-07-04 04:06:32] |
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Your account has been activated and/or reset. A restart is necessary if Sierra Chart is already running. Exit the Sierra Chart charting and trading software by selecting "File >> Exit". Open Sierra Chart through the icon on your desktop or through the desktop Start menu. After your Sierra Chart usage time ends, you need to pay for additional usage time through "Help >> Add Usage Credit". Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2015-07-04 04:59:03] |
| User185135 - Posts: 7 |
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Thanks for the help, that did allow me to login to my broker. After I'm connected, I "Find Symbol", navigate to load /ESU5 and click Load Intraday Chart, it loads partially and fails, all the windows freeze and force quit is needed. I do appreciate the help as I realize I'm trying to use SC outside its original intent. I love the software and do plan on using it, I would just like to verify if a Mac is an option or not. Attached is a SS with error message . |
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| [2015-07-04 20:22:43] |
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We believe the problem is with WINE and the use of the HTTP functions within WINE and that is what is causing the problem described here: click Load Intraday Chart, it loads partially and fails, all the windows freeze and force quit is needed.
Longer-term we will solve this by bypassing those functions within WINE but we are not sure when.Also please be aware that when using TD Ameritrade, the real-time futures data is only available from the Sierra Chart Exchange Data Feed. This is explained in the Introduction section here: http://www.sierrachart.com/index.php?page=doc/AmeriTrade.php#Introduction Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2015-07-04 20:23:06
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