Support Board
Date/Time: Sun, 22 Dec 2024 10:59:30 +0000
charts not updating
View Count: 843
| [2015-07-01 00:26:56] |
| User63439 - Posts: 83 |
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please see log: Software version: 1261 | 2015-07-01 02:22:41 Uses New Spreadsheets | 2015-07-01 02:22:41 Usage end date: 2015-07-20 | 2015-07-01 02:22:41 Enabled for: Advanced Features. | 2015-07-01 02:22:41 Enabled for: Sierra Chart Historical Data Service. | 2015-07-01 02:22:41 Allow Support for Sierra Chart Data Feeds is disabled. | 2015-07-01 02:22:41 Active service: Rithmic Trading | 2015-07-01 02:22:41 Time Zone: +02:00:00 (CET+01CEST+01,M3.5.0/02:00,M10.5.0/03:00) | 2015-07-01 02:22:41 2015-07-01 02:22:41 Local computer clock time | 2015-07-01 02:22:41 2015-07-01 00:22:41 GMT time | 2015-07-01 02:22:41 2015-07-01 02:22:41 Time zone adjusted time | 2015-07-01 02:22:41 Time difference to server time: 2 seconds. | 2015-07-01 02:22:41 Program path: C:\SierraChart\ | 2015-07-01 02:22:41 Data Files path: C:\SierraChart\Data\ | 2015-07-01 02:22:41 OS Version Number: 6.1 | 2015-07-01 02:22:41 Locale Information: C | 2015-07-01 02:22:41 (Remaining log removed) Date Time Of Last Edit: 2015-07-01 00:49:47
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| [2015-07-01 00:46:44] |
| User63439 - Posts: 83 |
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receiving data. any reason for the delayed start?
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| [2015-07-01 00:47:54] |
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The Message Log by itself is not helpful to us unless we have a description of the problem. It has not been reviewed because we have no idea what to look for. If you have a problem with a chart not updating, refer to help topic 3: Http://www.sierrachart.com/index.php?page=doc/helpdetails3.html This is always the very first step. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2015-07-01 00:48:48] |
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This is an impossible question for us to answer: any reason for the delayed start?
We have no idea. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2015-07-01 00:49:00
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