Support Board
Date/Time: Sun, 22 Dec 2024 11:29:46 +0000
6J JPY future data problem
View Count: 1001
| [2015-06-30 12:05:16] |
| User91568 - Posts: 13 |
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Hello, I am using the Sierra Charts Data Feed and have problems with the data for the 6JU5 contract. Prices are not shown correctly. Other markets work without problems. See screenshot attached. How i can fix this? Regards Philipp |
6J.JPG| [2015-06-30 13:55:10] |
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What exactly is wrong? It appears correct.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2015-06-30 14:10:48] |
| User91568 - Posts: 13 |
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The Chart scale is wrong because it is in 5 tick steps where chart is correctly in 1 tick steps. Same in DOM. DOM is in 5 tick steps and depth is missing.
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| [2015-06-30 14:13:16] |
| User91568 - Posts: 13 |
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its not possible to select prices between
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| [2015-06-30 14:24:44] |
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Select Chart >> Chart Settings. What is the Tick Size set to? depth is missing. Restart Sierra Chart.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2015-06-30 14:30:36] |
| User91568 - Posts: 13 |
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Tick Size was set wrong by default. I reset it to 0.1. Now its working correctly. Thank you |
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