Login Page - Create Account

Support Board


Date/Time: Sun, 22 Dec 2024 16:24:38 +0000



future jpy time frame monthly

View Count: 850

[2015-06-22 14:47:01]
TheFibber - Posts: 83
i have a problem with the monthly chart of the future of yen with interactive brokers

http://www.sierrachart.com/image.php?l=1434984398294.png
[2015-06-22 19:27:13]
Sierra Chart Engineering - Posts: 104368
We are aware of this. And we are looking into it.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2015-06-22 19:27:54
[2015-06-23 04:29:42]
Sierra Chart Engineering - Posts: 104368
This is now corrected. Go to that chart and select Edit >> Delete All Data and Download.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2015-06-23 08:36:44]
TheFibber - Posts: 83
thanks but it's not yet resolved at all...i also deleted real daily files in the SC directory to download the new data but there is still a problem.
http://www.sierrachart.com/image.php?l=1435048459392.png
[2015-06-23 08:40:48]
TheFibber - Posts: 83
also this chart more complete...
now the first part of the chart is the same of yesterday but now there is also a problem with the current month
http://www.sierrachart.com/image.php?l=1435048657172.png
this is the weekly perhaps is more clear
http://www.sierrachart.com/image.php?l=1435048832754.png
[2015-06-23 19:21:22]
Sierra Chart Engineering - Posts: 104368
There still is a data error with the JPY we are waiting for our data provider to resolve. It should be resolved by the end of the day.

At that time go to that chart and select Edit >> Delete All Data and Download.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account