Support Board
Date/Time: Sun, 22 Dec 2024 17:38:02 +0000
No datas from the EUREX opening
View Count: 785
| [2015-06-18 06:38:22] |
| User627694 - Posts: 2 |
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Hello! If I just start the Sierra at about 20minutes after the EUREX opening I can't get datas from the last 20 minutes just from when I started the platform. This is just for EUREX I can get back datas with currencies. It doesn't matter If I delete my datas and refresh I can get just the same datas. Thank you |
| [2015-06-18 07:50:47] |
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This is now solved. And we have made a change to prevent this from happening again. Right click on the chart before the missing data and select Delete and Download Data to fill in the missing data. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2015-06-18 07:53:20] |
| User627694 - Posts: 2 |
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Thank you very much! It's perfect :)
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