Support Board
Date/Time: Sun, 22 Dec 2024 17:27:51 +0000
Missing ES daily data from 9/12/14 thru 3/12/15
View Count: 756
| [2015-06-17 16:45:28] |
| User118072 - Posts: 6 |
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I am using 405 minute chart on ES, day session only. That is look I desire. Other chart settings are: Intraday chart, days-mins-secs per bar, 0-405-0, candlestick bars, start time 09:30, end time 16:15, load weekend data. On advanced settings, I am using continuous futures contract, volume based rollover-back adjusted. Problem is,while attempting to load 500 days of data, I am missing data from 9/12/14 thru 3/12/15. I have changed many settings, but data is always missing. Infinity support entered above settings and had no problem. They suggested I delete all data and download data. Also, they suggested I install newest version. I have done both of the above, but still am missing that data. Can you please tell me what I need to do to correct this problem? Thank you. |
| [2015-06-17 17:05:19] |
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For the ES there is no need to use a volume-based rollover. Using a date-based rollover is a little faster. For the missing data, follow the instructions here: https://www.sierrachart.com/index.php?page=doc/doc_ContinuousFuturesContractCharts.html#ReDownloading Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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