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Date/Time: Sun, 22 Dec 2024 16:19:23 +0000



chart not working

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[2015-06-17 12:36:35]
Carol Rutherford - Posts: 66
I just uploaded to version 1261. I use IB for my data feed and also uploaded a new version of Java. All of my charts are updating with the exception of the dow chart INDU-I-NYSE. Do you have any idea what I can do to get it updating?

Thanks, Carol
[2015-06-17 16:07:53]
Sierra Chart Engineering - Posts: 104368
Refer to help topic 3.4 and see if you are receiving data from Interactive Brokers for this symbol:
Http://www.sierrachart.com/index.php?page=doc/helpdetails3.html
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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