Support Board
Date/Time: Sat, 23 Nov 2024 04:14:26 +0000
Contract Roll
View Count: 1808
| [2013-06-06 17:25:25] |
| guyl - Posts: 58 |
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Starting today Sierra is rolling my ES chart to the ESU3 because I have the box (Automatically Rollover Futures Symbol)checked under the "CS" tab. According to what I see the "M" contract is still the active chart and we still have 15 days left. But the biggest thing I see is the volume. Right now I show 1,953,970 for the "M" and only 45,314 for the "U". I know I can go in and force the charts back to what it should be but I shouldn't have to do this for each contract before it should change. Can you tell me what is going on please and if there is a better way to handle this issue. Thank you |
| [2013-06-06 17:39:56] |
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There was a problem with the way the rollover was handled for the index futures. It has been resolved. Please update by selecting Help >> Download Current Version. After the update go to the chart and select Chart >>Chart Settings. In the Symbol box and enter the June symbol and press OK. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2013-06-06 18:09:03] |
| guyl - Posts: 58 |
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I just ran the update and re-loaded my charts and all my indicators are gone. Message log notes a bunch of errors.
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| [2013-06-06 18:11:31] |
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Please refer to this page: Notice: Required Location of DLL files Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2013-06-06 18:17:48] |
| guyl - Posts: 58 |
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That fixed it. Thank you.
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