Support Board
Date/Time: Sun, 22 Dec 2024 21:19:43 +0000
Charts are NOT continuously updated - OEC
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| [2015-06-08 19:40:37] |
| User51166 - Posts: 33 |
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Hello there, I have problem with Sierra charts data feed from today morning, In the OEC trading platform are charts updated online ,but sierra chart need to be disconnected and connected again to get data from OEC data feed.
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 sierra.jpg / V - Attached On 2015-06-08 19:37:22 UTC - Size: 257.94 KB - 309 views |
| [2015-06-08 20:54:50] |
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First see if you have gone over the OEC symbol limit: http://www.sierrachart.com/index.php?page=doc/openecry.php#Symbols Let us know if you have not exceeded the OEC symbol limit. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2015-06-08 20:54:58
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| [2015-06-08 21:13:14] |
| User51166 - Posts: 33 |
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How you can see from my picture I have in the chart book only two symbols YM and RML so I don't reach symbol limit : ST-3. |
| [2015-06-08 21:21:05] |
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In this case, refer to help topic 3: Http://www.sierrachart.com/index.php?page=doc/helpdetails3.html First refer to subsection 3.4 to see if you are receiving data from OEC for the symbol and if not you should contact OEC about this. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2015-06-08 21:21:30
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