Support Board
Date/Time: Thu, 26 Dec 2024 23:45:19 +0000
Payment made for Servicec pack 1
View Count: 876
[2015-06-04 16:14:38] |
User714974 - Posts: 10 |
Hi there, Please make sure my Sierra charts are working fine as I have just made a payment for a month. Hope you can update the expiry as well. Thanks |
[2015-06-04 16:23:21] |
Sierra Chart - Max - Posts: 5768 |
The payment was made for the Additional Services Balance, we have applied it to your Usage Time. Please restart Sierra Chart.
Sierra Chart Support |
[2015-06-04 16:37:40] |
User714974 - Posts: 10 |
When I restart will I be using Service pack 1 or 5?
|
[2015-06-04 17:01:03] |
Sierra Chart - Max - Posts: 5768 |
It will be the package that you purchased, as the previous usage time was a trial.
Sierra Chart Support |
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