Support Board
Date/Time: Fri, 27 Dec 2024 11:26:46 +0000
Impossible to download fresh datas
View Count: 890
| [2015-06-02 09:54:50] |
| User64530 - Posts: 4 |
|
Hi, I just moved in a new office and I am in trouble to download fresh datas. I could not get anything between the 28th of May and now. The IT department just informed me that the software is allowed and does not suffer any restriction. A copy of my log is following. Thank you for your help. Regards, Mathieu Software version: 1077 | 2015-06-02 09:44:55 Usage end date: 2016-04-11 | 2015-06-02 09:44:55 Enabled for: Sierra Chart Historical Data Service. | 2015-06-02 09:44:55 Allow Support for Sierra Chart Data Feeds is enabled. | 2015-06-02 09:44:55 Active service: SC Forex Data (FXCM) | 2015-06-02 09:44:55 Time Zone: +00:00:00 (UTC+00) | 2015-06-02 09:44:55 2015-06-02 10:44:55 Local computer clock time | 2015-06-02 09:44:55 2015-06-02 09:44:55 GMT time | 2015-06-02 09:44:55 2015-06-02 09:44:55 Time zone adjusted time | 2015-06-02 09:44:55 Time difference to server time: 1 seconds. | 2015-06-02 09:44:55 Program path: C:\Program Files (x86)\SierraChart\ | 2015-06-02 09:44:55 Data Files path: C:\Program Files (x86)\SierraChart\Data\ | 2015-06-02 09:44:55 OS Version Number: 6.1 | 2015-06-02 09:44:55 Checking for new symbol settings for scfxcm | 2015-06-02 09:44:55 HD Request # 2 - Downloading Intraday chart data for AUDUSD to the file AUDUSD.scid. Service: fxcm | 2015-06-02 09:45:01 HD Request # 2 - Download start Date-Time: 2015-06-02 09:44:36.0 | 2015-06-02 09:45:01 HD Request # 2 - Using server: ds4.sierracharts.com port 10149 | 2015-06-02 09:45:01 Resolved address ds4.sierracharts.com to IP 204.11.49.26 | 2015-06-02 09:45:01 Error received in OnConnect while connecting. Windows error code 10061: Aucune connexion n’a pu être établie car l’ordinateur cible l’a expressément refusée. | 2015-06-02 09:45:02 HD Request # 2 - Error downloading historical Intraday data for AUDUSD. The network socket has been closed. Retrying download. | 2015-06-02 09:45:03 HD Request # 2 - Received 0 records and wrote 0 records for AUDUSD | 2015-06-02 09:45:03 HD Request # 3 - Downloading Intraday chart data for AUDUSD to the file AUDUSD.scid. Service: fxcm | 2015-06-02 09:45:03 HD Request # 3 - Download start Date-Time: 2015-06-02 09:44:36.0 | 2015-06-02 09:45:03 HD Request # 3 - Using server: ds3.sierracharts.com port 10149 | 2015-06-02 09:45:03 SC Forex Data (FXCM): Connecting to the server ds5.sierracharts.com. Port 443 | 2015-06-02 09:45:03 Resolved address ds3.sierracharts.com to IP 65.182.172.164 | 2015-06-02 09:45:03 Resolved address ds5.sierracharts.com to IP 204.15.192.106 | 2015-06-02 09:45:03 The network socket is connected. | 2015-06-02 09:45:04 SC Forex Data (FXCM): Connected to server. | 2015-06-02 09:45:04 SC Forex Data (FXCM): Sending logon request message. | 2015-06-02 09:45:04 Error received in OnConnect while connecting. Windows error code 10061: Aucune connexion n’a pu être établie car l’ordinateur cible l’a expressément refusée. | 2015-06-02 09:45:04 SC Forex Data (FXCM) Server Info - Server Name: . Server Version: . Provider Name: . | 2015-06-02 09:45:04 SC Forex Data (FXCM) - Server protocol version: 3. Client protocol version: 3. There is a protocol match. | 2015-06-02 09:45:04 SC Forex Data (FXCM) - Successfully connected. | 2015-06-02 09:45:04 HD Request # 3 - Error downloading historical Intraday data for AUDUSD. The network socket has been closed. Retrying download. | 2015-06-02 09:45:04 HD Request # 3 - Received 0 records and wrote 0 records for AUDUSD | 2015-06-02 09:45:04 HD Request # 4 - Downloading Intraday chart data for AUDUSD to the file AUDUSD.scid. Service: fxcm | 2015-06-02 09:45:04 HD Request # 4 - Download start Date-Time: 2015-06-02 09:44:36.0 | 2015-06-02 09:45:04 HD Request # 4 - Using server: ds4.sierracharts.com port 10149 | 2015-06-02 09:45:04 SC Forex Data (FXCM) - Starting real-time market data updates for: USDCAD | 2015-06-02 09:45:04 SC Forex Data (FXCM) - Starting real-time market data updates for: NZDUSD | 2015-06-02 09:45:04 SC Forex Data (FXCM) - Starting real-time market data updates for: AUDUSD | 2015-06-02 09:45:04 SC Forex Data (FXCM) - Starting real-time market data updates for: EURUSD | 2015-06-02 09:45:04 SC Forex Data (FXCM) - Starting real-time market data updates for: USDCHF | 2015-06-02 09:45:04 SC Forex Data (FXCM) - Starting real-time market data updates for: USDJPY | 2015-06-02 09:45:04 SC Forex Data (FXCM) - Starting real-time market data updates for: GBPUSD | 2015-06-02 09:45:04 Resolved address ds4.sierracharts.com to IP 204.11.49.26 | 2015-06-02 09:45:04 Error received in OnConnect while connecting. Windows error code 10061: Aucune connexion n’a pu être établie car l’ordinateur cible l’a expressément refusée. | 2015-06-02 09:45:05 HD Request # 4 - Error downloading historical Intraday data for AUDUSD. The network socket has been closed. Retrying download. | 2015-06-02 09:45:05 HD Request # 4 - Received 0 records and wrote 0 records for AUDUSD | 2015-06-02 09:45:05 HD Request # 4 - Timestamp of first Intraday data file record written: 2015-06-02 09:45:06 | 2015-06-02 09:45:05 Added 1 Time and Sales records to Intraday data file for AUDUSD after download. | 2015-06-02 09:45:05 HD Request # 4 - Intraday download COMPLETE for AUDUSD | 2015-06-02 09:45:05 Real-time Intraday chart data file updates started for AUDUSD | 2015-06-02 09:45:05 HD Request # 5 - Downloading Historical Daily chart data for AUDUSD. Starting date: 2015-05-29. Service: fxcm | 2015-06-02 09:45:05 HD Request # 5 - Using server: ds3.sierracharts.com port 10149 | 2015-06-02 09:45:05 Resolved address ds3.sierracharts.com to IP 65.182.172.164 | 2015-06-02 09:45:05 Reloading Historical Daily chart due to data for new day. | 2015-06-02 09:45:06 Error received in OnConnect while connecting. Windows error code 10061: Aucune connexion n’a pu être établie car l’ordinateur cible l’a expressément refusée. | 2015-06-02 09:45:06 HD Request # 5 - Error downloading historical Daily data for AUDUSD. The network socket has been closed. Retrying download. | 2015-06-02 09:45:07 HD Request # 5 - Received 0 records and wrote 0 records for AUDUSD | 2015-06-02 09:45:07 HD Request # 6 - Downloading Historical Daily chart data for AUDUSD. Starting date: 2015-05-29. Service: fxcm | 2015-06-02 09:45:07 HD Request # 6 - Using server: ds5.sierracharts.com port 10149 | 2015-06-02 09:45:07 Resolved address ds5.sierracharts.com to IP 204.15.192.106 | 2015-06-02 09:45:07 Reloading Historical Daily chart due to data for new day. | 2015-06-02 09:45:07 Error received in OnConnect while connecting. Windows error code 10061: Aucune connexion n’a pu être établie car l’ordinateur cible l’a expressément refusée. | 2015-06-02 09:45:08 HD Request # 6 - Error downloading historical Daily data for AUDUSD. The network socket has been closed. Retrying download. | 2015-06-02 09:45:08 HD Request # 6 - Received 0 records and wrote 0 records for AUDUSD | 2015-06-02 09:45:08 HD Request # 7 - Downloading Historical Daily chart data for AUDUSD. Starting date: 2015-05-29. Service: fxcm | 2015-06-02 09:45:08 HD Request # 7 - Using server: ds4.sierracharts.com port 10149 | 2015-06-02 09:45:08 Resolved address ds4.sierracharts.com to IP 204.11.49.26 | 2015-06-02 09:45:08 Error received in OnConnect while connecting. Windows error code 10061: Aucune connexion n’a pu être établie car l’ordinateur cible l’a expressément refusée. | 2015-06-02 09:45:09 HD Request # 7 - Error downloading historical Daily data for AUDUSD. The network socket has been closed. Retrying download. | 2015-06-02 09:45:09 HD Request # 7 - Received 0 records and wrote 0 records for AUDUSD | 2015-06-02 09:45:09 HD Request # 7 - Daily download COMPLETE for AUDUSD | 2015-06-02 09:45:09 HD Request # 8 - Downloading Intraday chart data for EURUSD to the file EURUSD.scid. Service: fxcm | 2015-06-02 09:45:09 HD Request # 8 - Download start Date-Time: 2015-06-02 09:44:36.0 | 2015-06-02 09:45:09 HD Request # 8 - Using server: ds3.sierracharts.com port 10149 | 2015-06-02 09:45:09 Resolved address ds3.sierracharts.com to IP 65.182.172.164 | 2015-06-02 09:45:09 Error received in OnConnect while connecting. Windows error code 10061: Aucune connexion n’a pu être établie car l’ordinateur cible l’a expressément refusée. | 2015-06-02 09:45:10 HD Request # 8 - Error downloading historical Intraday data for EURUSD. The network socket has been closed. Retrying download. | 2015-06-02 09:45:10 HD Request # 8 - Received 0 records and wrote 0 records for EURUSD | 2015-06-02 09:45:10 HD Request # 8 - Timestamp of first Intraday data file record written: 2015-06-02 09:45:06 | 2015-06-02 09:45:10 Added 14 Time and Sales records to Intraday data file for EURUSD after download. | 2015-06-02 09:45:10 HD Request # 9 - Downloading Intraday chart data for EURUSD to the file EURUSD.scid. Service: fxcm | 2015-06-02 09:45:10 HD Request # 9 - Download start Date-Time: 2015-06-02 09:44:36.0 | 2015-06-02 09:45:10 HD Request # 9 - Using server: ds5.sierracharts.com port 10149 | 2015-06-02 09:45:10 Resolved address ds5.sierracharts.com to IP 204.15.192.106 | 2015-06-02 09:45:10 Error received in OnConnect while connecting. Windows error code 10061: Aucune connexion n’a pu être établie car l’ordinateur cible l’a expressément refusée. | 2015-06-02 09:45:11 HD Request # 9 - Error downloading historical Intraday data for EURUSD. The network socket has been closed. Retrying download. | 2015-06-02 09:45:11 HD Request # 9 - Received 0 records and wrote 0 records for EURUSD | 2015-06-02 09:45:11 HD Request # 9 - Timestamp of first Intraday data file record written: 2015-06-02 09:45:06 | 2015-06-02 09:45:11 Added 18 Time and Sales records to Intraday data file for EURUSD after download. | 2015-06-02 09:45:11 HD Request # 10 - Downloading Intraday chart data for EURUSD to the file EURUSD.scid. Service: fxcm | 2015-06-02 09:45:11 HD Request # 10 - Download start Date-Time: 2015-06-02 09:44:36.0 | 2015-06-02 09:45:11 HD Request # 10 - Using server: ds4.sierracharts.com port 10149 | 2015-06-02 09:45:11 Resolved address ds4.sierracharts.com to IP 204.11.49.26 | 2015-06-02 09:45:11 Error received in OnConnect while connecting. Windows error code 10061: Aucune connexion n’a pu être établie car l’ordinateur cible l’a expressément refusée. | 2015-06-02 09:45:12 HD Request # 10 - Error downloading historical Intraday data for EURUSD. The network socket has been closed. Retrying download. | 2015-06-02 09:45:12 HD Request # 10 - Received 0 records and wrote 0 records for EURUSD | 2015-06-02 09:45:12 HD Request # 10 - Timestamp of first Intraday data file record written: 2015-06-02 09:45:06 | 2015-06-02 09:45:12 Added 20 Time and Sales records to Intraday data file for EURUSD after download. | 2015-06-02 09:45:12 HD Request # 10 - Intraday download COMPLETE for EURUSD | 2015-06-02 09:45:12 Real-time Intraday chart data file updates started for EURUSD | 2015-06-02 09:45:12 HD Request # 11 - Downloading Historical Daily chart data for EURUSD. Starting date: 2015-05-29. Service: fxcm | 2015-06-02 09:45:12 HD Request # 11 - Using server: ds3.sierracharts.com port 10149 | 2015-06-02 09:45:12 Resolved address ds3.sierracharts.com to IP 65.182.172.164 | 2015-06-02 09:45:12 Error received in OnConnect while connecting. Windows error code 10061: Aucune connexion n’a pu être établie car l’ordinateur cible l’a expressément refusée. | 2015-06-02 09:45:13 HD Request # 11 - Error downloading historical Daily data for EURUSD. The network socket has been closed. Retrying download. | 2015-06-02 09:45:13 HD Request # 11 - Received 0 records and wrote 0 records for EURUSD | 2015-06-02 09:45:13 HD Request # 12 - Downloading Historical Daily chart data for EURUSD. Starting date: 2015-05-29. Service: fxcm | 2015-06-02 09:45:13 HD Request # 12 - Using server: ds5.sierracharts.com port 10149 | 2015-06-02 09:45:13 Resolved address ds5.sierracharts.com to IP 204.15.192.106 | 2015-06-02 09:45:13 Error received in OnConnect while connecting. Windows error code 10061: Aucune connexion n’a pu être établie car l’ordinateur cible l’a expressément refusée. | 2015-06-02 09:45:14 HD Request # 12 - Error downloading historical Daily data for EURUSD. The network socket has been closed. Retrying download. | 2015-06-02 09:45:14 HD Request # 12 - Received 0 records and wrote 0 records for EURUSD | 2015-06-02 09:45:14 HD Request # 13 - Downloading Historical Daily chart data for EURUSD. Starting date: 2015-05-29. Service: fxcm | 2015-06-02 09:45:14 HD Request # 13 - Using server: ds4.sierracharts.com port 10149 | 2015-06-02 09:45:14 Resolved address ds4.sierracharts.com to IP 204.11.49.26 | 2015-06-02 09:45:14 Error received in OnConnect while connecting. Windows error code 10061: Aucune connexion n’a pu être établie car l’ordinateur cible l’a expressément refusée. | 2015-06-02 09:45:15 HD Request # 13 - Error downloading historical Daily data for EURUSD. The network socket has been closed. Retrying download. | 2015-06-02 09:45:15 HD Request # 13 - Received 0 records and wrote 0 records for EURUSD | 2015-06-02 09:45:15 HD Request # 13 - Daily download COMPLETE for EURUSD | 2015-06-02 09:45:15 HD Request # 14 - Downloading Historical Daily chart data for GBPUSD. Starting date: 2015-05-29. Service: fxcm | 2015-06-02 09:45:15 HD Request # 14 - Using server: ds3.sierracharts.com port 10149 | 2015-06-02 09:45:15 Resolved address ds3.sierracharts.com to IP 65.182.172.164 | 2015-06-02 09:45:15 Error received in OnConnect while connecting. Windows error code 10061: Aucune connexion n’a pu être établie car l’ordinateur cible l’a expressément refusée. | 2015-06-02 09:45:16 HD Request # 14 - Error downloading historical Daily data for GBPUSD. The network socket has been closed. Retrying download. | 2015-06-02 09:45:16 HD Request # 14 - Received 0 records and wrote 0 records for GBPUSD | 2015-06-02 09:45:16 HD Request # 15 - Downloading Historical Daily chart data for GBPUSD. Starting date: 2015-05-29. Service: fxcm | 2015-06-02 09:45:16 HD Request # 15 - Using server: ds5.sierracharts.com port 10149 | 2015-06-02 09:45:16 Resolved address ds5.sierracharts.com to IP 204.15.192.106 | 2015-06-02 09:45:16 Error received in OnConnect while connecting. Windows error code 10061: Aucune connexion n’a pu être établie car l’ordinateur cible l’a expressément refusée. | 2015-06-02 09:45:17 HD Request # 15 - Error downloading historical Daily data for GBPUSD. The network socket has been closed. Retrying download. | 2015-06-02 09:45:17 HD Request # 15 - Received 0 records and wrote 0 records for GBPUSD | 2015-06-02 09:45:17 HD Request # 16 - Downloading Historical Daily chart data for GBPUSD. Starting date: 2015-05-29. Service: fxcm | 2015-06-02 09:45:17 HD Request # 16 - Using server: ds4.sierracharts.com port 10149 | 2015-06-02 09:45:17 Resolved address ds4.sierracharts.com to IP 204.11.49.26 | 2015-06-02 09:45:17 Error received in OnConnect while connecting. Windows error code 10061: Aucune connexion n’a pu être établie car l’ordinateur cible l’a expressément refusée. | 2015-06-02 09:45:18 HD Request # 16 - Error downloading historical Daily data for GBPUSD. The network socket has been closed. Retrying download. | 2015-06-02 09:45:18 HD Request # 16 - Received 0 records and wrote 0 records for GBPUSD | 2015-06-02 09:45:18 HD Request # 16 - Daily download COMPLETE for GBPUSD | 2015-06-02 09:45:18 HD Request # 17 - Downloading Intraday chart data for GBPUSD to the file GBPUSD.scid. Service: fxcm | 2015-06-02 09:45:18 HD Request # 17 - Download start Date-Time: 2015-06-02 09:44:31.0 | 2015-06-02 09:45:18 HD Request # 17 - Using server: ds3.sierracharts.com port 10149 | 2015-06-02 09:45:18 Resolved address ds3.sierracharts.com to IP 65.182.172.164 | 2015-06-02 09:45:18 Error received in OnConnect while connecting. Windows error code 10061: Aucune connexion n’a pu être établie car l’ordinateur cible l’a expressément refusée. | 2015-06-02 09:45:19 HD Request # 17 - Error downloading historical Intraday data for GBPUSD. The network socket has been closed. Retrying download. | 2015-06-02 09:45:19 HD Request # 17 - Received 0 records and wrote 0 records for GBPUSD | 2015-06-02 09:45:19 HD Request # 17 - Timestamp of first Intraday data file record written: 2015-06-02 09:45:07 | 2015-06-02 09:45:19 Added 39 Time and Sales records to Intraday data file for GBPUSD after download. | 2015-06-02 09:45:19 HD Request # 18 - Downloading Intraday chart data for GBPUSD to the file GBPUSD.scid. Service: fxcm | 2015-06-02 09:45:19 HD Request # 18 - Download start Date-Time: 2015-06-02 09:44:31.0 | 2015-06-02 09:45:19 HD Request # 18 - Using server: ds5.sierracharts.com port 10149 | 2015-06-02 09:45:19 Resolved address ds5.sierracharts.com to IP 204.15.192.106 | 2015-06-02 09:45:19 Error received in OnConnect while connecting. Windows error code 10061: Aucune connexion n’a pu être établie car l’ordinateur cible l’a expressément refusée. | 2015-06-02 09:45:20 HD Request # 18 - Error downloading historical Intraday data for GBPUSD. The network socket has been closed. Retrying download. | 2015-06-02 09:45:20 HD Request # 18 - Received 0 records and wrote 0 records for GBPUSD | 2015-06-02 09:45:20 HD Request # 18 - Timestamp of first Intraday data file record written: 2015-06-02 09:45:07 | 2015-06-02 09:45:20 Added 44 Time and Sales records to Intraday data file for GBPUSD after download. | 2015-06-02 09:45:20 HD Request # 19 - Downloading Intraday chart data for GBPUSD to the file GBPUSD.scid. Service: fxcm | 2015-06-02 09:45:20 HD Request # 19 - Download start Date-Time: 2015-06-02 09:44:31.0 | 2015-06-02 09:45:20 HD Request # 19 - Using server: ds4.sierracharts.com port 10149 | 2015-06-02 09:45:20 Resolved address ds4.sierracharts.com to IP 204.11.49.26 | 2015-06-02 09:45:20 Error received in OnConnect while connecting. Windows error code 10061: Aucune connexion n’a pu être établie car l’ordinateur cible l’a expressément refusée. | 2015-06-02 09:45:21 HD Request # 19 - Error downloading historical Intraday data for GBPUSD. The network socket has been closed. Retrying download. | 2015-06-02 09:45:21 HD Request # 19 - Received 0 records and wrote 0 records for GBPUSD | 2015-06-02 09:45:21 HD Request # 19 - Timestamp of first Intraday data file record written: 2015-06-02 09:45:07 | 2015-06-02 09:45:21 Added 57 Time and Sales records to Intraday data file for GBPUSD after download. | 2015-06-02 09:45:21 HD Request # 19 - Intraday download COMPLETE for GBPUSD | 2015-06-02 09:45:21 Real-time Intraday chart data file updates started for GBPUSD | 2015-06-02 09:45:21 HD Request # 20 - Downloading Intraday chart data for NZDUSD to the file NZDUSD.scid. Service: fxcm | 2015-06-02 09:45:21 HD Request # 20 - Download start Date-Time: 2015-06-02 09:44:35.0 | 2015-06-02 09:45:21 HD Request # 20 - Using server: ds3.sierracharts.com port 10149 | 2015-06-02 09:45:21 Resolved address ds3.sierracharts.com to IP 65.182.172.164 | 2015-06-02 09:45:21 Error received in OnConnect while connecting. Windows error code 10061: Aucune connexion n’a pu être établie car l’ordinateur cible l’a expressément refusée. | 2015-06-02 09:45:22 HD Request # 20 - Error downloading historical Intraday data for NZDUSD. The network socket has been closed. Retrying download. | 2015-06-02 09:45:22 HD Request # 20 - Received 0 records and wrote 0 records for NZDUSD | 2015-06-02 09:45:22 HD Request # 20 - Timestamp of first Intraday data file record written: 2015-06-02 09:45:05 | 2015-06-02 09:45:22 Added 47 Time and Sales records to Intraday data file for NZDUSD after download. | 2015-06-02 09:45:22 HD Request # 21 - Downloading Intraday chart data for NZDUSD to the file NZDUSD.scid. Service: fxcm | 2015-06-02 09:45:22 HD Request # 21 - Download start Date-Time: 2015-06-02 09:44:35.0 | 2015-06-02 09:45:22 HD Request # 21 - Using server: ds5.sierracharts.com port 10149 | 2015-06-02 09:45:22 Resolved address ds5.sierracharts.com to IP 204.15.192.106 | 2015-06-02 09:45:22 Error received in OnConnect while connecting. Windows error code 10061: Aucune connexion n’a pu être établie car l’ordinateur cible l’a expressément refusée. | 2015-06-02 09:45:23 HD Request # 21 - Error downloading historical Intraday data for NZDUSD. The network socket has been closed. Retrying download. | 2015-06-02 09:45:23 HD Request # 21 - Received 0 records and wrote 0 records for NZDUSD | 2015-06-02 09:45:23 HD Request # 21 - Timestamp of first Intraday data file record written: 2015-06-02 09:45:05 | 2015-06-02 09:45:23 Added 47 Time and Sales records to Intraday data file for NZDUSD after download. | 2015-06-02 09:45:23 HD Request # 22 - Downloading Intraday chart data for NZDUSD to the file NZDUSD.scid. Service: fxcm | 2015-06-02 09:45:23 HD Request # 22 - Download start Date-Time: 2015-06-02 09:44:35.0 | 2015-06-02 09:45:23 HD Request # 22 - Using server: ds4.sierracharts.com port 10149 | 2015-06-02 09:45:23 Resolved address ds4.sierracharts.com to IP 204.11.49.26 | 2015-06-02 09:45:23 Error received in OnConnect while connecting. Windows error code 10061: Aucune connexion n’a pu être établie car l’ordinateur cible l’a expressément refusée. | 2015-06-02 09:45:24 HD Request # 22 - Error downloading historical Intraday data for NZDUSD. The network socket has been closed. Retrying download. | 2015-06-02 09:45:24 HD Request # 22 - Received 0 records and wrote 0 records for NZDUSD | 2015-06-02 09:45:24 HD Request # 22 - Timestamp of first Intraday data file record written: 2015-06-02 09:45:05 | 2015-06-02 09:45:24 Added 51 Time and Sales records to Intraday data file for NZDUSD after download. | 2015-06-02 09:45:24 HD Request # 22 - Intraday download COMPLETE for NZDUSD | 2015-06-02 09:45:24 Real-time Intraday chart data file updates started for NZDUSD | 2015-06-02 09:45:24 HD Request # 23 - Downloading Historical Daily chart data for NZDUSD. Starting date: 2015-05-29. Service: fxcm | 2015-06-02 09:45:24 HD Request # 23 - Using server: ds3.sierracharts.com port 10149 | 2015-06-02 09:45:24 Resolved address ds3.sierracharts.com to IP 65.182.172.164 | 2015-06-02 09:45:24 Error received in OnConnect while connecting. Windows error code 10061: Aucune connexion n’a pu être établie car l’ordinateur cible l’a expressément refusée. | 2015-06-02 09:45:25 HD Request # 23 - Error downloading historical Daily data for NZDUSD. The network socket has been closed. Retrying download. | 2015-06-02 09:45:25 HD Request # 23 - Received 0 records and wrote 0 records for NZDUSD | 2015-06-02 09:45:25 HD Request # 24 - Downloading Historical Daily chart data for NZDUSD. Starting date: 2015-05-29. Service: fxcm | 2015-06-02 09:45:25 HD Request # 24 - Using server: ds5.sierracharts.com port 10149 | 2015-06-02 09:45:25 Resolved address ds5.sierracharts.com to IP 204.15.192.106 | 2015-06-02 09:45:25 Error received in OnConnect while connecting. Windows error code 10061: Aucune connexion n’a pu être établie car l’ordinateur cible l’a expressément refusée. | 2015-06-02 09:45:26 HD Request # 24 - Error downloading historical Daily data for NZDUSD. The network socket has been closed. Retrying download. | 2015-06-02 09:45:26 HD Request # 24 - Received 0 records and wrote 0 records for NZDUSD | 2015-06-02 09:45:26 HD Request # 25 - Downloading Historical Daily chart data for NZDUSD. Starting date: 2015-05-29. Service: fxcm | 2015-06-02 09:45:26 HD Request # 25 - Using server: ds4.sierracharts.com port 10149 | 2015-06-02 09:45:26 Resolved address ds4.sierracharts.com to IP 204.11.49.26 | 2015-06-02 09:45:26 Error received in OnConnect while connecting. Windows error code 10061: Aucune connexion n’a pu être établie car l’ordinateur cible l’a expressément refusée. | 2015-06-02 09:45:27 HD Request # 25 - Error downloading historical Daily data for NZDUSD. The network socket has been closed. Retrying download. | 2015-06-02 09:45:27 HD Request # 25 - Received 0 records and wrote 0 records for NZDUSD | 2015-06-02 09:45:27 HD Request # 25 - Daily download COMPLETE for NZDUSD | 2015-06-02 09:45:27 HD Request # 26 - Downloading Intraday chart data for USDCAD to the file USDCAD.scid. Service: fxcm | 2015-06-02 09:45:27 HD Request # 26 - Download start Date-Time: 2015-06-02 09:44:33.0 | 2015-06-02 09:45:27 HD Request # 26 - Using server: ds3.sierracharts.com port 10149 | 2015-06-02 09:45:27 Resolved address ds3.sierracharts.com to IP 65.182.172.164 | 2015-06-02 09:45:27 Error received in OnConnect while connecting. Windows error code 10061: Aucune connexion n’a pu être établie car l’ordinateur cible l’a expressément refusée. | 2015-06-02 09:45:28 HD Request # 26 - Error downloading historical Intraday data for USDCAD. The network socket has been closed. Retrying download. | 2015-06-02 09:45:28 HD Request # 26 - Received 0 records and wrote 0 records for USDCAD | 2015-06-02 09:45:28 HD Request # 26 - Timestamp of first Intraday data file record written: 2015-06-02 09:45:06 | 2015-06-02 09:45:28 Added 55 Time and Sales records to Intraday data file for USDCAD after download. | 2015-06-02 09:45:28 HD Request # 27 - Downloading Intraday chart data for USDCAD to the file USDCAD.scid. Service: fxcm | 2015-06-02 09:45:28 HD Request # 27 - Download start Date-Time: 2015-06-02 09:44:33.0 | 2015-06-02 09:45:28 HD Request # 27 - Using server: ds5.sierracharts.com port 10149 | 2015-06-02 09:45:28 Resolved address ds5.sierracharts.com to IP 204.15.192.106 | 2015-06-02 09:45:28 Error received in OnConnect while connecting. Windows error code 10061: Aucune connexion n’a pu être établie car l’ordinateur cible l’a expressément refusée. | 2015-06-02 09:45:29 HD Request # 27 - Error downloading historical Intraday data for USDCAD. The network socket has been closed. Retrying download. | 2015-06-02 09:45:29 HD Request # 27 - Received 0 records and wrote 0 records for USDCAD | 2015-06-02 09:45:29 HD Request # 27 - Timestamp of first Intraday data file record written: 2015-06-02 09:45:06 | 2015-06-02 09:45:29 Added 55 Time and Sales records to Intraday data file for USDCAD after download. | 2015-06-02 09:45:29 HD Request # 28 - Downloading Intraday chart data for USDCAD to the file USDCAD.scid. Service: fxcm | 2015-06-02 09:45:29 HD Request # 28 - Download start Date-Time: 2015-06-02 09:44:33.0 | 2015-06-02 09:45:29 HD Request # 28 - Using server: ds4.sierracharts.com port 10149 | 2015-06-02 09:45:29 Resolved address ds4.sierracharts.com to IP 204.11.49.26 | 2015-06-02 09:45:29 Error received in OnConnect while connecting. Windows error code 10061: Aucune connexion n’a pu être établie car l’ordinateur cible l’a expressément refusée. | 2015-06-02 09:45:30 HD Request # 28 - Error downloading historical Intraday data for USDCAD. The network socket has been closed. Retrying download. | 2015-06-02 09:45:30 HD Request # 28 - Received 0 records and wrote 0 records for USDCAD | 2015-06-02 09:45:30 HD Request # 28 - Timestamp of first Intraday data file record written: 2015-06-02 09:45:06 | 2015-06-02 09:45:30 Added 55 Time and Sales records to Intraday data file for USDCAD after download. | 2015-06-02 09:45:30 HD Request # 28 - Intraday download COMPLETE for USDCAD | 2015-06-02 09:45:30 Real-time Intraday chart data file updates started for USDCAD | 2015-06-02 09:45:30 HD Request # 29 - Downloading Intraday chart data for USDCHF to the file USDCHF.scid. Service: fxcm | 2015-06-02 09:45:30 HD Request # 29 - Download start Date-Time: 2015-06-02 09:44:36.0 | 2015-06-02 09:45:30 HD Request # 29 - Using server: ds3.sierracharts.com port 10149 | 2015-06-02 09:45:30 Resolved address ds3.sierracharts.com to IP 65.182.172.164 | 2015-06-02 09:45:30 Error received in OnConnect while connecting. Windows error code 10061: Aucune connexion n’a pu être établie car l’ordinateur cible l’a expressément refusée. | 2015-06-02 09:45:31 HD Request # 29 - Error downloading historical Intraday data for USDCHF. The network socket has been closed. Retrying download. | 2015-06-02 09:45:31 HD Request # 29 - Received 0 records and wrote 0 records for USDCHF | 2015-06-02 09:45:31 HD Request # 29 - Timestamp of first Intraday data file record written: 2015-06-02 09:45:05 | 2015-06-02 09:45:32 Added 121 Time and Sales records to Intraday data file for USDCHF after download. | 2015-06-02 09:45:32 HD Request # 30 - Downloading Intraday chart data for USDCHF to the file USDCHF.scid. Service: fxcm | 2015-06-02 09:45:32 HD Request # 30 - Download start Date-Time: 2015-06-02 09:44:36.0 | 2015-06-02 09:45:32 HD Request # 30 - Using server: ds5.sierracharts.com port 10149 | 2015-06-02 09:45:32 Resolved address ds5.sierracharts.com to IP 204.15.192.106 | 2015-06-02 09:45:32 Error received in OnConnect while connecting. Windows error code 10061: Aucune connexion n’a pu être établie car l’ordinateur cible l’a expressément refusée. | 2015-06-02 09:45:33 HD Request # 30 - Error downloading historical Intraday data for USDCHF. The network socket has been closed. Retrying download. | 2015-06-02 09:45:33 HD Request # 30 - Received 0 records and wrote 0 records for USDCHF | 2015-06-02 09:45:33 HD Request # 30 - Timestamp of first Intraday data file record written: 2015-06-02 09:45:05 | 2015-06-02 09:45:33 Added 129 Time and Sales records to Intraday data file for USDCHF after download. | 2015-06-02 09:45:33 HD Request # 31 - Downloading Intraday chart data for USDCHF to the file USDCHF.scid. Service: fxcm | 2015-06-02 09:45:33 HD Request # 31 - Download start Date-Time: 2015-06-02 09:44:36.0 | 2015-06-02 09:45:33 HD Request # 31 - Using server: ds4.sierracharts.com port 10149 | 2015-06-02 09:45:33 Resolved address ds4.sierracharts.com to IP 204.11.49.26 | 2015-06-02 09:45:33 Error received in OnConnect while connecting. Windows error code 10061: Aucune connexion n’a pu être établie car l’ordinateur cible l’a expressément refusée. | 2015-06-02 09:45:34 HD Request # 31 - Error downloading historical Intraday data for USDCHF. The network socket has been closed. Retrying download. | 2015-06-02 09:45:34 HD Request # 31 - Received 0 records and wrote 0 records for USDCHF | 2015-06-02 09:45:34 HD Request # 31 - Timestamp of first Intraday data file record written: 2015-06-02 09:45:05 | 2015-06-02 09:45:34 Added 137 Time and Sales records to Intraday data file for USDCHF after download. | 2015-06-02 09:45:34 HD Request # 31 - Intraday download COMPLETE for USDCHF | 2015-06-02 09:45:34 Real-time Intraday chart data file updates started for USDCHF | 2015-06-02 09:45:34 HD Request # 32 - Downloading Intraday chart data for USDJPY to the file USDJPY.scid. Service: fxcm | 2015-06-02 09:45:34 HD Request # 32 - Download start Date-Time: 2015-06-02 09:44:36.0 | 2015-06-02 09:45:34 HD Request # 32 - Using server: ds3.sierracharts.com port 10149 | 2015-06-02 09:45:34 Resolved address ds3.sierracharts.com to IP 65.182.172.164 | 2015-06-02 09:45:34 Error received in OnConnect while connecting. Windows error code 10061: Aucune connexion n’a pu être établie car l’ordinateur cible l’a expressément refusée. | 2015-06-02 09:45:35 HD Request # 32 - Error downloading historical Intraday data for USDJPY. The network socket has been closed. Retrying download. | 2015-06-02 09:45:35 HD Request # 32 - Received 0 records and wrote 0 records for USDJPY | 2015-06-02 09:45:35 HD Request # 32 - Timestamp of first Intraday data file record written: 2015-06-02 09:45:05 | 2015-06-02 09:45:35 Added 106 Time and Sales records to Intraday data file for USDJPY after download. | 2015-06-02 09:45:35 HD Request # 33 - Downloading Intraday chart data for USDJPY to the file USDJPY.scid. Service: fxcm | 2015-06-02 09:45:35 HD Request # 33 - Download start Date-Time: 2015-06-02 09:44:36.0 | 2015-06-02 09:45:35 HD Request # 33 - Using server: ds5.sierracharts.com port 10149 | 2015-06-02 09:45:35 Resolved address ds5.sierracharts.com to IP 204.15.192.106 | 2015-06-02 09:45:35 Error received in OnConnect while connecting. Windows error code 10061: Aucune connexion n’a pu être établie car l’ordinateur cible l’a expressément refusée. | 2015-06-02 09:45:36 HD Request # 33 - Error downloading historical Intraday data for USDJPY. The network socket has been closed. Retrying download. | 2015-06-02 09:45:36 HD Request # 33 - Received 0 records and wrote 0 records for USDJPY | 2015-06-02 09:45:36 HD Request # 33 - Timestamp of first Intraday data file record written: 2015-06-02 09:45:05 | 2015-06-02 09:45:36 Added 107 Time and Sales records to Intraday data file for USDJPY after download. | 2015-06-02 09:45:36 HD Request # 34 - Downloading Intraday chart data for USDJPY to the file USDJPY.scid. Service: fxcm | 2015-06-02 09:45:36 HD Request # 34 - Download start Date-Time: 2015-06-02 09:44:36.0 | 2015-06-02 09:45:36 HD Request # 34 - Using server: ds4.sierracharts.com port 10149 | 2015-06-02 09:45:36 Resolved address ds4.sierracharts.com to IP 204.11.49.26 | 2015-06-02 09:45:36 Error received in OnConnect while connecting. Windows error code 10061: Aucune connexion n’a pu être établie car l’ordinateur cible l’a expressément refusée. | 2015-06-02 09:45:37 HD Request # 34 - Error downloading historical Intraday data for USDJPY. The network socket has been closed. Retrying download. | 2015-06-02 09:45:37 HD Request # 34 - Received 0 records and wrote 0 records for USDJPY | 2015-06-02 09:45:37 HD Request # 34 - Timestamp of first Intraday data file record written: 2015-06-02 09:45:05 | 2015-06-02 09:45:37 Added 110 Time and Sales records to Intraday data file for USDJPY after download. | 2015-06-02 09:45:37 HD Request # 34 - Intraday download COMPLETE for USDJPY | 2015-06-02 09:45:37 Real-time Intraday chart data file updates started for USDJPY | 2015-06-02 09:45:37 HD Request # 35 - Downloading Historical Daily chart data for USDJPY. Starting date: 2015-05-29. Service: fxcm | 2015-06-02 09:45:37 HD Request # 35 - Using server: ds3.sierracharts.com port 10149 | 2015-06-02 09:45:37 Resolved address ds3.sierracharts.com to IP 65.182.172.164 | 2015-06-02 09:45:37 Error received in OnConnect while connecting. Windows error code 10061: Aucune connexion n’a pu être établie car l’ordinateur cible l’a expressément refusée. | 2015-06-02 09:45:38 HD Request # 35 - Error downloading historical Daily data for USDJPY. The network socket has been closed. Retrying download. | 2015-06-02 09:45:38 HD Request # 35 - Received 0 records and wrote 0 records for USDJPY | 2015-06-02 09:45:38 HD Request # 36 - Downloading Historical Daily chart data for USDJPY. Starting date: 2015-05-29. Service: fxcm | 2015-06-02 09:45:38 HD Request # 36 - Using server: ds5.sierracharts.com port 10149 | 2015-06-02 09:45:38 Resolved address ds5.sierracharts.com to IP 204.15.192.106 | 2015-06-02 09:45:38 Error received in OnConnect while connecting. Windows error code 10061: Aucune connexion n’a pu être établie car l’ordinateur cible l’a expressément refusée. | 2015-06-02 09:45:39 HD Request # 36 - Error downloading historical Daily data for USDJPY. The network socket has been closed. Retrying download. | 2015-06-02 09:45:39 HD Request # 36 - Received 0 records and wrote 0 records for USDJPY | 2015-06-02 09:45:39 HD Request # 37 - Downloading Historical Daily chart data for USDJPY. Starting date: 2015-05-29. Service: fxcm | 2015-06-02 09:45:39 HD Request # 37 - Using server: ds4.sierracharts.com port 10149 | 2015-06-02 09:45:39 Resolved address ds4.sierracharts.com to IP 204.11.49.26 | 2015-06-02 09:45:39 Error received in OnConnect while connecting. Windows error code 10061: Aucune connexion n’a pu être établie car l’ordinateur cible l’a expressément refusée. | 2015-06-02 09:45:40 HD Request # 37 - Error downloading historical Daily data for USDJPY. The network socket has been closed. Retrying download. | 2015-06-02 09:45:40 HD Request # 37 - Received 0 records and wrote 0 records for USDJPY | 2015-06-02 09:45:40 HD Request # 37 - Daily download COMPLETE for USDJPY | 2015-06-02 09:45:40 Reloading all charts with filename: USDJPY.scid | 2015-06-02 09:47:58 HD Request # 38 - Downloading Intraday chart data for USDJPY to the file USDJPY.scid. Service: fxcm | 2015-06-02 09:47:59 HD Request # 38 - Download start Date-Time: 2015-05-28 06:29:59.0 | 2015-06-02 09:47:59 HD Request # 38 - Using server: ds3.sierracharts.com port 10149 | 2015-06-02 09:47:59 Resolved address ds3.sierracharts.com to IP 65.182.172.164 | 2015-06-02 09:47:59 Error received in OnConnect while connecting. Windows error code 10061: Aucune connexion n’a pu être établie car l’ordinateur cible l’a expressément refusée. | 2015-06-02 09:48:00 HD Request # 38 - Error downloading historical Intraday data for USDJPY. The network socket has been closed. Retrying download. | 2015-06-02 09:48:00 HD Request # 38 - Received 0 records and wrote 0 records for USDJPY | 2015-06-02 09:48:00 HD Request # 38 - Timestamp of first Intraday data file record written: 2015-06-02 09:45:05 | 2015-06-02 09:48:00 Added 475 Time and Sales records to Intraday data file for USDJPY after download. | 2015-06-02 09:48:00 HD Request # 39 - Downloading Intraday chart data for USDJPY to the file USDJPY.scid. Service: fxcm | 2015-06-02 09:48:00 HD Request # 39 - Download start Date-Time: 2015-05-28 06:29:59.0 | 2015-06-02 09:48:00 HD Request # 39 - Using server: ds5.sierracharts.com port 10149 | 2015-06-02 09:48:00 Resolved address ds5.sierracharts.com to IP 204.15.192.106 | 2015-06-02 09:48:00 Error received in OnConnect while connecting. Windows error code 10061: Aucune connexion n’a pu être établie car l’ordinateur cible l’a expressément refusée. | 2015-06-02 09:48:01 HD Request # 39 - Error downloading historical Intraday data for USDJPY. The network socket has been closed. Retrying download. | 2015-06-02 09:48:01 HD Request # 39 - Received 0 records and wrote 0 records for USDJPY | 2015-06-02 09:48:01 HD Request # 39 - Timestamp of first Intraday data file record written: 2015-06-02 09:45:05 | 2015-06-02 09:48:01 Added 477 Time and Sales records to Intraday data file for USDJPY after download. | 2015-06-02 09:48:01 HD Request # 40 - Downloading Intraday chart data for USDJPY to the file USDJPY.scid. Service: fxcm | 2015-06-02 09:48:01 HD Request # 40 - Download start Date-Time: 2015-05-28 06:29:59.0 | 2015-06-02 09:48:01 HD Request # 40 - Using server: ds4.sierracharts.com port 10149 | 2015-06-02 09:48:01 Resolved address ds4.sierracharts.com to IP 204.11.49.26 | 2015-06-02 09:48:01 Error received in OnConnect while connecting. Windows error code 10061: Aucune connexion n’a pu être établie car l’ordinateur cible l’a expressément refusée. | 2015-06-02 09:48:02 HD Request # 40 - Error downloading historical Intraday data for USDJPY. The network socket has been closed. Retrying download. | 2015-06-02 09:48:02 HD Request # 40 - Received 0 records and wrote 0 records for USDJPY | 2015-06-02 09:48:02 HD Request # 40 - Timestamp of first Intraday data file record written: 2015-06-02 09:45:05 | 2015-06-02 09:48:02 Added 477 Time and Sales records to Intraday data file for USDJPY after download. | 2015-06-02 09:48:02 HD Request # 40 - Intraday download COMPLETE for USDJPY | 2015-06-02 09:48:02 Real-time Intraday chart data file updates started for USDJPY | 2015-06-02 09:48:02 |
| [2015-06-02 15:44:16] |
| |
|
Clearly your network is blocking a connection to port 10149 for historical data. Follow the instructions here to use port 80: https://www.sierrachart.com/index.php?page=doc/doc_HistoricalIntradayData.html#UsingPort80 Or have port 10149 unblocked. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2015-06-03 10:53:02] |
| User64530 - Posts: 4 |
|
Hi, works fine, thanks.
|
| [2015-06-03 17:57:46] |
| |
|
OK good. So we understand the problem is solved using port 80.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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