Support Board
Date/Time: Thu, 21 Nov 2024 22:22:20 +0000
Reformulated Blendstock (RB) and Diesel (HO)
View Count: 2966
| [2013-03-26 20:10:39] |
| User39128 - Posts: 20 |
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Dear Sir, at the moment i did not see this both symbols NYMEX in the list of the available symbols. Would you, please, add it to my account now. Regards, Alexander
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| [2013-03-27 00:21:23] |
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We currently see you are using the Sierra Chart Real-Time and Historical Forex/CFD Data Service. Therefore, this symbol is not available. You will need to use another service that provides data from the NYMEX. Please see this page: http://www.sierrachart.com/index.php?l=doc/data.php Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2013-03-27 07:09:40] |
| User39128 - Posts: 20 |
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Yes, i see now NYMEX symbols (HO and RBOB), that i would like to have in my account. Please, inform me now, how much i have to pay now to change my account. Thank you
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| [2013-03-27 07:41:17] |
| User39128 - Posts: 20 |
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I would need a Streaming Real-Time Data and charts RBOB and HO NYMEX. Sierra Chart Historical Data Service, where i find RBOB and HO NYMEX now, does not provide a streaming real-time data. what service should i use then? pl explain it to me. Alex
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| [2013-03-27 19:39:20] |
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You will want to use the Barchart Data Service: http://www.sierrachart.com/index.php?l=doc/Barchart.com.php Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2013-03-27 19:47:54] |
| User39128 - Posts: 20 |
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thank you, how should i update my account now to use the Barchart Data Service correctly? Please, support me in this case. Alex
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| [2013-04-02 03:19:12] |
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You need to subscribe to the Barchart Data service by following the instructions on this page: http://www.sierrachart.com/index.php?l=doc/Barchart.com.php Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2013-04-02 05:48:32] |
| User39128 - Posts: 20 |
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understand you now
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